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Hi @bigmoxy,

You could disable the links to the product pages using the following CSS:

.page-id-1633 a.woocommerce-LoopProduct-link.woocommerce-loop-product__link {
    cursor: default;
    pointer-events: none;
    text-decoration: none;
}

* The CSS goes to Customizer → Additional CSS
* The CSS only applies to this page – https://romancepremades.com/previously-sold-book-covers/

Hope this helps.
Thanks.

Hi @cr8zivity,

The total sales counter is not coming from WooCommerce. It could be coming from your theme, one of your plugins, or some custom code on your site.

You’ll want to narrow down to the tool adding this by following the same steps of a conflict test. Here’s the conflict test guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how it goes.
Thanks.

Hi there,

It seems that this issue is connected to this bug – https://github.com/woocommerce/woocommerce-admin/issues/3904

There are a few workarounds that users have reported to be working, such as:
* Installing the updated standalone WooCommerce Admin plugin – https://wordpress.org/plugins/woocommerce-admin/
* Or using the code here – https://github.com/woocommerce/woocommerce-admin/issues/3904#issuecomment-930531280
* Or using the following code:
add_filter( 'woocommerce_admin_disabled', '__return_true' );

Note: I recommend using Code Snippets to add custom code to your site.

That said, it would be great if you also posted directly on the GitHub thread.

Thanks.

Hi @dpfnet,

You’ll first want to check whether WooCommerce is generating the order emails. For this, I recommend installing the WP Mail Logging plugin then create a test order.

* If the logs show that WooCommerce is generating emails but the emails are not sent, you’ll want to check if you have the right “From” email address in WooCommerce > Settings >Emails. If it’s correct, check with your host if there are any issues on the email server. Lastly, I would recommend using an SMTP plugin to handle the sending of emails. We have some recommendations here.

* If the email logs show that no email is generated, you’ll want to perform a conflict test as outlined in this guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

For reference, kindly check out our Email troubleshooting guide – https://docs.woocommerce.com/document/email-faq/

Thanks.

Hi @l_tilford,

Normally, on most themes, the sale price is shown and the regular price is struck out.

Just to check, when you disable the WC Variations Radio Buttons plugin, are the regular prices struck out with the sale prices displayed normally?

* If yes, then I would recommend getting assistance from the plugin authors (https://wordpress.org/support/plugin/wc-variations-radio-buttons/) or a developer to modify the price display. For assistance with custom code modifications, I recommend consulting with the WooCommerce Customizations Partners.

* In case disabling the WC Variations Radio Buttons plugin does not lead to the desired price display in your variations, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

Thanks.

Hi @graniteindustries,

We had a similar case in a previous thread and as @stefanue mentions, the issue turned out to be with the Divi theme.

Thus, could you get in touch with the Divi theme authors so that they also check on the issue from their side – https://www.elegantthemes.com/contact/?

Thanks.

Hi @tommatican,

Testing with Kadence on my test site, I see that if you save it on the customizer, the changes are effected on WooCommerce → Emails. Similarly, if you change the email subject text in WooCommerce and save it, the change will be effected on the Customizer → WooCommerce Emails.

Thus, on my side, the two keep overwriting based on the one that was most recently saved.

I changed the subject in Kadence (Customizer → WooCommerce Emails → Email Type and Text)

1.a How it appears on Kadence

Link to image: https://snipboard.io/IsNTKV.jpg

1.b How it appears on WooCommerce

Link to image: https://snipboard.io/ZC0PMq.jpg

I changed subject in WooCommerce → Emails

2.a How it appears on WooCommerce

Link to image: https://snipboard.io/HQW2Ze.jpg

2.b How it appears on Kadence

Link to image: https://snipboard.io/wFze0i.jpg

Could you try the following:
* Exit the customizer, this is just to prevent adding modifications from Kadence during the test
* Make changes to the email subject in WooCommerce → Emails
* Check whether this text is saved without any issues.

If the text is not saved, I would recommend doing a conflict test as it seems that there’s a tool hindering these changes. Here’s the conflict test guide – https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Let us know how it goes.
Thanks.

Hi,
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, everything still runs fine.

If you have further questions, please feel free to open a new topic.

Thanks.