wordpress disabled plugin

  • Resolved tony1w

    (@tony1w)


    5 years ago

    plug in was automatically deactivated on my site. When I try to activate it the following error message is displayed
    Plugin could not be activated because it triggered a fatal error.
    Parse error: syntax error, unexpected ‘?’ in /home/phuswl/public_html/wp/wp-content/plugins/enhanced-tooltipglossary/settings/Settings.php on line 32

    No code has been edited by me. Problem appears to be the result of an automatic update of either WP or CM tooltip glossary plugin.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    5 years ago

    Hi,

    This line contains the PHP feature which is only available in PHP7. So that means your site is probably still running on a very old PHP 5.6. Please upgrade your PHP version and this error will be gone.

    viktoriak12

    (@viktoriak12)

    5 years ago

    Hi,

    I have the same problem. But the website is running with PHP 7.3.5 version

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    5 years ago

    Are you sure it’s exactly the same problem? As the only reason why there could be such error on this particular line and file could be related to the version <7.0.0
    https://support.cpanel.net/hc/en-us/articles/1500005425781-PHP-Parse-error-syntax-error-unexpected-in-path-to-file-php

    viktoriak12

    (@viktoriak12)

    5 years ago

    Unfortunately, I can no longer determine what was the cause of the automatic shutdown after the first update. It doesn’t automatically shut down now when I activate the plugin, but the content is completely shifted. Even after the new update. What could be the reason for this? My theme is Neve.

    Plugin Author CreativeMindsSolutions

    (@creativemindssolutions)

    5 years ago

    Neve, since it seems like you’re experiencing a different problem I invite you to open a separate thread and post the link to your site there in a secure way (so only we’ll be able to see it). If I can look at it perhaps I’d be able to see what’s going on.

Viewing 5 replies - 1 through 5 (of 5 total)

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