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[Resolved] [Plugin: IDX Broker WordPress Plugin] Poor Customer Service

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author IDX Broker
    Participant

    @idxco

    We show that your account is still in good standing. We also show no record of having received any Support emails from you. Did you call about something that we were unable to resolve?

    Our email turnaround time is clocked at < 2 hours, and you will always talk to a human being when you call 800-421-9668. Wait times are typically < 1 minute.

    lizvoss
    Member

    @lizvoss

    Member
    Posted 1 month ago

    IDX Broker
    Member
    Posted 30 minutes ago

    Need I say more???

    Plugin Author IDX Broker
    Participant

    @idxco

    We had not been receiving notifications from WordPress Support Forums, and those notifications were definitely not being forwarded to our Support team. For that, we apologize.

    We are happy to see that you continue to subscribe to our services, and wish you the best of luck in the future.

Viewing 3 replies - 1 through 3 (of 3 total)
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