This has been fixed. There was a plugin that needed updating that I missed. Thanks!
Hello @rondeau !
Great to hear you’ve been able to figure it out! Seems like it needed some additional investigation 🙂
In case you have any additional questions, please feel free to ask us here or in a new ticket!
Best regards,
Pawel
Pawel,
Alas, it’s happening again. Every time I quit, it disappears. This is the page I need help with it: https://leitesculinaria.com/wp-admin/plugins.php.
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This reply was modified 4 years ago by
rondeau.
Pawel, just wanted to add that the plugin disappeared in the MIDDLE of fixing links! Truly, in the middle. Now that has to be a first.
Hi @rondeau
This is a very odd case. Are you able to create a staging site and run a conflict test? I can only guess that during checking another plugin, maybe a security plugin or hosting firewall delete BLC files in background.
On the staging site, Please deactivate all plugins except BLC and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to a default WordPress theme like 2019 and see if it works.
Let us know about the results.
Kind Regards,
Kris
Kris,
Sure. I’ll have my developer run it on staging. But if there is a conflict, and I need the other plugin, what do I do?
Hello @rondeau !
In that case please let us know which plugin it was that was causing the issue – this way we’ll be able to test that same scenario on a test site of ours and see if there’s a solution for this which we can provide from our end or maybe contacting the authors of that other plugin will be also necessary.
Kind regards,
Pawel
same issue here. has only given the error in the original comment once out of 5 times its been removed. error logs arent very helpful on seeing why its broken.
Hi @linuxpir8
Sorry to hear you are having this issue.
Could you please create a new ticket?
https://wordpress.org/support/plugin/broken-link-checker/#new-topic-0
Per forum rules, we don’t spam the thread starter.
Best Regards
Patrick Freitas
Pawel,
We suspect the conflict was with the AutoOptimize plugin. It’s off and the plugin in working perfectly.
Hi @rondeau
Thank you for response!
I admit it’s very odd as AutoOptimize doesn’t seem to include any features/tools that could possibly affect other plugins’ files “physically”. Broken Link Checker doesn’t also “hook” to any optimization routines… Of course such conflict can be caused by some other reasons but I’m not yet sure what would those be.
I tried to replicate this on one of my test sites but so far I wasn’t able to. I understand that the issue is gone on your end when AutoOptimize is disabled but could you try one more thing on a staging site?
Instead of keeping AutOptimize off, enable it and disable all other plugins except Broken Link Checker and see if the issue is still happening.
If it is not, then try enabling plugins back one by one until issue starts to happen. It’d be kind of “reversed conflict test” and it could help discover if the conflict really is between these two plugins or if there’s yet another one involved in this (sometimes conflicts are between more than two plugins).
Best regards,
Adam
