• Hi, I am unable to connect to Site Kit. I keep getting the following error –

    Error connecting Site Kit
    Unknown Error (code: invalid 'client_id' or 'client_secret').

    When I click on the REDO THE PLUGIN SETUP button, i get the following error –
    invalid parameter: 'client_id'

    However, I am able to connect using the GA Google Analytics plugin, Version 20220517, By Jeff Starr.

    I have tried disabling GA Google Analytics plugin but still the same error.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi there @sancoale,

    Thanks for reaching out. So we can determine more on this please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Have you been able to set up Site Kit previously, on this site or any other site on the same hosting platform?

    Once we have the above information we can provide some troubleshooting suggestions, which may include a site reset, if you did have Site Kit connected on this site previously, even from another URL.

    Thread Starter Sancoale Technologies

    (@sancoale)

    1. Your Site Health information. You can use this form to share privately if preferred.
    Ans: I have submitted the info using the form.

    2. Have you been able to set up Site Kit previously, on this site or any other site on the same hosting platform?
    Ans: I have successfully installed and configured Site Kit on more then 20 WordPress sites on the same hosting platform.

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing. From reviewing your site details nothing obvious stands out. I did see a couple of plugins active which could potentially impact Site Kit set up however I’ll need to check these on a test site. Before doing so can you follow the steps below, which can help rule out any such third party plugin conflicts?

    1. Reset Site Kit (Tools > Available Tools > Reset Site Kit)
    2. Login to your site from a Chrome browser incognito window
    3. Install and activate the Health Check & Troubleshooting plugin.
    4. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”.
    5. From the same screen click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to “Site Kit by Google”
    6. Attempt to setup Site Kit once more

    Let me know how you get on with the above.

    Thread Starter Sancoale Technologies

    (@sancoale)

    Hi James,

    That fixed it. I was able to successfully install and configure Site Kit by Google using your instructions.
    Thanks for all your help.

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it. Thanks for providing an update.

    If you run into any further errors or warnings you know where to find us! Once you get a chance to test out the Site Kit dashboards be sure to also share your plugin feedback in the form of a review, we’d love to hear your thoughts.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘invalid parameter: ‘client_id’’ is closed to new replies.