HTTP ERROR 500

  • Resolved aliraza9074

    (@aliraza9074)


    8 years, 10 months ago

    When I am trying to install and activate “Hustle – Pop-Ups, Slide-ins and Email Opt-ins” plugin I don’t know why the site has been down and show this error

    “HTTP ERROR 500”

    even I am unable to access my WordPress admin dashboard.

    please help

    thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    8 years, 10 months ago

    Hello @aliraza9074

    I am sorry to hear you have this issue.

    The 500 error usually means that the site’s resources are low. Please increase PHP memory of your site by adding the following line to wp-config.php file
    define('WP_MEMORY_LIMIT', '256M');

    Please make sure that you insert this line before /* That's all, stop editing! Happy blogging. */ LINE

    If this will not solve the issue it might be a conflict with another plugin, please access your site’s files, go to wp-content/plugins/ and rename the plugins folder to plugins-deactivate.

    Try to access your site after this. if everything is well, do not load the WordPress Plugins menu, please create new plugins folder.

    Move the /wordpress-popup/ folder into new /plugins/ folder. This will mean the plugin is active, please check if the site showing up 500 error again.

    If not, move the rest folders into the new /plugins/ folder one by one or in groups to test when the issue occurs again. This way you will knee which plugin is conflicting with Hustle

    Let us know how it went!

    Cheers,
    Nastia

    Thread Starter aliraza9074

    (@aliraza9074)

    8 years, 10 months ago

    Thank you very much for your great support now it is working fine 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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