Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
If you install the Jetpack plugin and you have followers and subscribers on your WordPress.COM blog and want to carry them over to your self-hosted version then please give this a read.
http://jetpack.me/support/subscription-migration-tool/
If you want to start anew then I still recommend Jetpack.
https://wordpress.org/plugins/jetpack/
Hi Robert!
You seem to have a subscription box on your site now–does this mean the issue is resolved, or would you still like help?
My question was never answered. I did not want to move followers form NealEnjoy.com, I wanted set up the ability to have followers on Robertsnapspot.com as suggested above. The subsection box (part of jetpack) uses the term “followers” and states it will send a new email for each new post. I have yet to see this happen. I also don’t want subscribers to have access to my admin dashboard. Not to make a fuss but where are those happiness engineers that i see answering other posted questions?
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Not to make a fuss but where are those happiness engineers that i see answering other posted questions?
The problem is that this topic was about not-Jetpack and you posted in the Miscellaneous sub-forum. While this topic is tagged “jetpack” that is not a tag that the Jetpack Happyness Engineers follow. This isn’t where they look.
I simply want blog followers with email capabilities. Is this possible in WP.org? Can I make my subscribers followers.
If you’re using Jetpack and it’s not working for you then you may want to post your problem in the Jetpack sub-forum.
https://wordpress.org/support/plugin/jetpack#postform
That is something that they follow and your topic there will get picked up. If you do go that route and create a new topic then I’ll close this one with a link to the new one.
@robert:
I understand. The WordPress forums are a really busy place and there are a lot of volunteers who help the mods answer people’s questions–I’ve been helped out by them myself–but sometimes some things slip out of notice, especially when they’re not in a forum the mods are looking at, etc.
I tried out the routine Jetpack email subscription process just now on a test blog, and it worked fine for me. Did Neal receive the subscription confirmation message? (It might have ended up in his spam folder, and all subscriptions must be confirmed before they become active.) If he did, what are his delivery settings? (These can be accessed via the confirmation email followers receive.) I set mine to deliver a post as soon as it’s published, but people can set it so that they only receive a weekly notification or no email notifications (if they have a WP.com account that the subscriptions are associated with).
I also checked and my email subscribers do not have access to the admin dashboard, nor are they included in the users list. The subscriber role is a specific type of WordPress user that you can create via the admin dashboard, who has the ability to log into the site and is not related to the email subscribers managed by Jetpack.
If you want, you can also use the Optin Forms plugin that creates a form that plugs into a non-Wordpress subscribers list managed by a third-party email automation service such as MailChimp, or go with a newsletter plugin like MailPoet. I’m not sure if they have settings to automatically send out notifications, but you can certainly send them out manually to the entire list at once through these.
If you’ve checked and all of these settings are correct, then it’s probably a broken plugin and you should ask the Jetpack support team.
