Email Opt-ins

Hello @funsail,

Hope you’re doing well!

I can confirm that after a user signs up for a newsletter, the popup showing up again. I’ve reported this to our developers so they can have a closer look.

As a workaround, please enable the following options:
– Add ‘Never see this message again’ link
– Close button acts as ‘Never see this message again’ link

With these settings set, once the visitor will close the popup, it will not show up again:

As for the “Thank you” message, the popup is not redirecting to a new page out of the box. It’s showing up right after a visitors submits an email.

Would you please confirm that it’s showing this message from your end?

If it is not, would you please share a link to your site here?

Please advise.

Kind regards,
Nastia

Hello @funsail

It should affect you as admin. Make sure “Expires” is set to more than 1 day.

Please run a quick test for a conflict with other plugins.
– Deactivate all other plugins,
– Switch to a default WordPress plugin
– Try to close the popup as logged out user
– If everything is well, activate one plugin at the time, while testing the popup. Make sure to clear browser’s cache each time before testing.

If this issue persists, would you please share here a link to a page with this issue? So we can see it up close.

Kind regards,
Nastia