Hi
We are now using your shortcode:
[fileaway base=”3″ manager=”on” makedir=”true” type=”table” directories=”true” paginate=”false” bulkdownload=”on”]
[vc_file_away file_away_kind=”fileup” file_away_directory=”3″ file_away_customattr=”matchdrawer=true“]
The image files now it open in a new tab, what attributes can we use to make it download to file, instead of a new tab?
Please confirm
Thank you
Show me a screenshot of your new window setting. Can you provide me a link to the page in question?
Hi thomstark
New Window: .pdf, .docx, .xlsx, .jpg, .png, .gif, .mp3, .mp4,
The site is being designed at the moment, not live.
thank you for your help
You are telling it to open in a new tab. That’s what I asked you several days ago and you said jpg wasn’t listed in your new window setting. But it is, as you indicate now. You are telling file away to open pdf, doc, xls, jpg, png, gif, mp3 and mp4 files in a new tab. Delete all those and save settings.
Hi thomstark
We only added them today, because when we delete them all and save settings they all open up on the same tab and we have to click back to get onto the website again.
This still happens with the new shortcode?
Please confirm why
Thank you
I can’t tell you why because it doesn’t do that in any of my installs, or any of my customer’s installs, because File Away explicitly says to download the files unless you tell it otherwise.
I dont know what changes to my plugin the theme it’s bundled with have made, and I can’t look at your site, so there’s not much I can tell you.
I can’t duplicate your issue.
Hi
Ok we will message the theme developer!
Will be in touch
Speak soon
