Does not work with AWS for WordPress Plugin

  • Resolved vue07418

    (@vue07418)


    6 years ago

    Hello,

    We have been using UpDraftPlus Backups plugin for over a year on all our sites and it works great. But ever since we installed the AWS for WordPress Plugin on one of our site (also known as Amazon Polly) to direct viewer’s traffic to AWS CloudFront, the UpDraftPlus plugin stops syncing with AWS S3 bucket. We’re able to create backups and can download the backup locally but it’s not pushing the S3 bucket. I read another forum that the problem is that the Amazon Polly plugin is using AWS SDK for PHP v.3, while some other plugins still use old v.2. The problem is that those two versions are not compatible, see full article here.

    Is there any way to make the two plugins work together?

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    6 years ago

    Hi,

    Please could you send us a full copy of the backup log? So our developers can check on this issue further.

    Please use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter vue07418

    (@vue07418)

    5 years, 8 months ago

    Sorry for the late response but here is the log. Starting on line 229 you will see the error message.

    https://www.dropbox.com/s/wp0keb1u240flzt/log.d4d73c351166.txt?dl=0

    Thanks,

    vue07418

    Thread Starter vue07418

    (@vue07418)

    5 years, 8 months ago

    @bcrodua,

    Did you have a chance to look at the log yet?

    Thanks,

    Vicky Vue

    Thread Starter vue07418

    (@vue07418)

    5 years, 8 months ago

    @bcrodua,

    Did you have a chance to look at the log yet?

    Thanks,

    Vicky Vue

    Plugin Contributor bcrodua

    (@bcrodua)

    5 years, 7 months ago

    Hi Vicky,

    I’m so sorry for the late reply.

    Please can you update your plugin to latest version and see if that helps fix the issue? Also, it appears that the S3 settings is not complete. Can you make sure you have entered the correct details?

    Best Wishes,
    Bryle

    Thread Starter vue07418

    (@vue07418)

    5 years, 7 months ago

    Hi Bryle,

    I updated the plugin to latest version and corrected the S3 settings. This error pops up:

    “Amazon S3: Error: Failed to initialise: Missing required client configuration options:

    version: (string)

    A “version” configuration value is required. Specifying a version constraint
    ensures that your code will not be affected by a breaking change made to the
    service. For example, when using Amazon S3, you can lock your API version to
    “2006-03-01”.

    Your build of the SDK has the following version(s) of “s3”: * “2006-03-01”

    You may provide “latest” to the “version” configuration value to utilize the
    most recent available API version that your client’s API provider can find.
    Note: Using ‘latest’ in a production application is not recommended.

    A list of available API versions can be found on each client’s API documentation
    page: http://docs.aws.amazon.com/aws-sdk-php/v3/api/index.html. If you are
    unable to load a specific API version, then you may need to update your copy of
    the SDK. (line: 397, file: /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/amazon-polly/vendor/aws/aws-sdk-php/src/ClientResolver.php)”

    This is also seen in the logs from my earlier response.

    I deactivated the AWS for WordPress plugin aka Amazon Polly, and the S3 test settings in UpdraftPlus worked. I then tried a manual backup but it keeps failing. Here you can see the new log: https://www.dropbox.com/s/i5o28ilfaqglrfg/log.070c51392bfb.txt?dl=0

    Thread Starter vue07418

    (@vue07418)

    5 years, 7 months ago

    Hi @bcrodua,

    I tried down grading my WordPress to 5.3.4 to see if it would help Amazon Polly plugin (compatible up to 5.3.4)but I’m still getting the same error message. I contacted the developers for the AWS for WordPress aka Amazon Polly plugin and this is what they had to say, “Hi,
    I’ve checked the logs which you provided. To be honest it looks like the problem is on other side – in short the other plugin is using very old version od AWS SDK – which is not compatible with new versions (one of them is being used by this plugin). Not a lot which we can do in this case :/ sorry.”. You can see the open topic here.

    I’m wondering if what they say is true, is UpdraftPlus plugin using an old AWS SDK version?

    Thanks!

    Thread Starter vue07418

    (@vue07418)

    5 years, 6 months ago

    @bcrodua, Any update on this?

Viewing 8 replies - 1 through 8 (of 8 total)

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