• Resolved tokyojohn

    (@tokyojohn)


    I’m using The Retailer and the plugin Customer Side Bar (https://wordpress.org/plugins/custom-sidebars/ ) but the theme doesn’t seem to want to allow it.

    When it’s activated, the Admin -> Pages section shows for the Shop page “Not Available for Woocommerce Shop” and for the Home / Front , “Not available for Home Page”

    I’ve done the step…
    To change the sidebar for Front Page

    “Go to the Widgets page
    Click on “Sidebar Location”
    Open the “Archive-Types” tab
    Choose “Front Page”

    The Customer Side Bar developers said,
    “The “Not available” messages are shown due to the archive page being used when you have a static home page selected for example and in that case the custom sidebar needs to be set by going to the Widgets page, click on “Sidebar Location”, open the “Archive-Types” tab
    and choose “Front Page”.

    Note that Custom Sidebars can only replace existing sidebars, meaning that the theme needs to call a sidebar on that page to make it replaceable by Custom Sidebars.

    However, the theme you are mentioning is a premium theme and unfortunately, I don’t have access to it in order to check this further.
    Custom Sidebars shouldn’t have any issues with 5.2.3 WP version so it would be best to get in touch with your theme developers and ask them if the pages in question are loading sidebars and if default WP functionality is used for that.”

    But nothing seems to solve the issue.

    Would anyone have any idea?

    Thank you.

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