• Resolved Woensdag

    (@woensdag)


    I get an notification in console with “We have detected that an Analytics tag already exists on your site”.

    Analytics and Tag Manager are both connected.
    In Tag Manager itself is Analytics also connected.

    Could this be the reason I see the notification? Should I disconnect Analytics in Site Kit?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi

    Thanks for reaching us out.

    Would you mind to share SH information through this form so our team can look into this issue for you?

    Also make sure you are using the update version of Site Kit.

    Best Regards,

    Thread Starter Woensdag

    (@woensdag)

    Okay just did

    Hi

    Thanks for sharing Site Health Information.

    We have investigated based on the information. You have installed ContentKing plugin & it deals wit the Google Services as well. So that might the reason you are seeing double snippet. So can you please deactivate the ContentKing services & then check again.

    Best Regards,

    Thread Starter Woensdag

    (@woensdag)

    ContentKing does not place a Google Code (it also has no such function), but to be sure I removed it.

    The message is changed
    “Duplicate container installation abandoned”

    Hey @woensdag,

    Thanks for updating us.

    You can try the below steps if you wish, which may help find the plugin or theme where the snippet was inserted:

    1. Login to your site from a Chrome browser incognito window
    2. Install and activate the Health Check & Troubleshooting plugin.
    3. Navigate to “Plugins > Health Check & Troubleshooting > Troubleshoot”. (This will temporarily deactivate other plugins and switch to a default theme – for you only, as a logged in user).
    4. Check your sites source code, I suspect you won’t find a snippet placed
    5. From back in your Health Check plugin click on the “Available Plugins” tab at the top right and then click on the “Enable” option next to any additional plugins, before then visiting your sites source code once more.
    6. Enable your plugins one by one while rechecking your sites source code each time until you locate the snippet. You’ll need to refresh/reload the source code page each time
    7. If you can’t locate the existing Analytics snippet try activating your present theme from within troubleshooting mode before checking the source code once mode (Please refresh the page before checking)

    Once you locate the source of the additional Analytics snippet you can exit troubleshooting mode afterwards.

    We are marking this ticket as resolved. Please feel free to create new ticket if you have any queries.

Viewing 6 replies - 1 through 6 (of 6 total)

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