Hi @jxenarios ,
Thank you for your feedback, and we completely understand your frustration and the embarrassment this has caused.
From your perspective, it absolutely looks like the plugin is arbitrarily taking down your site, and I want to thank you for bringing this to our attention. The situation is definitely something that is not in the intention of our products team.
I have seen this issue a couple of times before, and it is likely to have been caused by subtle but critical version mismatch between plugins, especially if you have the Event Tickets Plus plugin. Event Tickets (the free version) and Event Tickets Plus (the premium add-on) are designed to work as a matched pair.
What likely happened is that the free Event Tickets plugin was set to auto-update, while the premium Event Tickets Plus was not. When the free plugin updated itself to a new version, it became temporarily incompatible with the older version of Plus, leading to undesired behaviors caused by version compatibility.
If yours was a different case, we’re more than happy to assist and further investigate the matter. Please don’t hesitate to open a support thread, or open a Support Ticket on our Help Desk if you’re using the Event Tickets Plus premium add-on plugin.
