Hello @rahulattrey , thanks for getting in touch. Sorry to hear that the plugin is running slow for you. To help look into why this might be could you please try running through our troubleshooting steps to see if this makes any noticeable difference to the performance of the plugin.
Thanks for update.
I’m uncertain why it’s requesting FTP credentials during activation.
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This reply was modified 2 years, 7 months ago by
rahulattrey.
To better understand your issue, could you please share a screen recording of your experience using a service such as Loom or Recordit then share the URL here?
Please take a look at the video we’ve created. If you encounter any issues or have feedback, please update us. We’ve also added comments within the video for better understanding.
https://www.loom.com/embed/d3af595b21754957b303e56add5c4b2c?sid=613f82c8-ffee-40e4-b6ec-edb298703d9f
Thank you for sharing the video.
Please help us rule out any conflict with another plugin or your theme.
- Temporarily disable all other plugins
- Temporarily activate a default theme like Twenty-Twenty One
- Access the Stories Editor and check if the issue occurs
You can safely simulate this by using a plugin like https://wordpress.org/plugins/health-check/ to do these steps without actually affecting your visitors.
Also, please provide your Site Health information using this private form.
@rahulattrey Have you had a chance to run the above test?
Hello,
We’ve implemented your suggestions, but the issue remains unchanged. We’ve also identified additional problems when utilizing the slide on web stories with all the resources.
To address these concerns:
We’re working on ensuring resources are called only once during web story creation, resources are not call in second slide.
We’re exploring options to enable specific features and deactivate unnecessary ones.
Regarding 3rd party images/videos, we’re investigating ways to restrict or remove them from the process.
