Support » Plugin: WP Google Maps » 403 error page

  • when i did try this plugin out I did want to buy it because I thought it worked very well and was easy to use.
    however, the only time I have to pop one into a site their site was down. Maybe I will need it in the future.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WPGMaps

    (@wpgmaps)

    Hi there.

    Our host is currently experiencing issues with their servers. They are working on the issue and we hope to be back online as soon as possible.

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi Jeannene.

    Our website is back up and running. It might take a few minutes for this to reflect globally though.

    A one star review has a seriously negative impact against our plugin. It would be greatly appreciated if you would consider changing it as this outage was entirely out of our control.

    If you require any assistance with purchasing the plugin, or any other issues you may experience, please don’t hesitate to drop us a mail at http://www.wpgmaps.com/contact-us/

    My apologies for any inconvenience caused by this.

    Plugin Contributor NickDuncan

    (@nickduncan)

    Jeannene
    Are you now able to access the site??

    It looks like you were able to get it back up and running. it was just unfortunate timing for me that you were down. I needed to purchase as I love the simplicity of how this plugin works.
    not sure how to change the star rating since your site was not up there was no other means to contact you.

    Plugin Author WPGMaps

    (@wpgmaps)

    Hi Jeannene.

    In future, you can get in touch with us via the WordPress.org forums here if our website is ever down again.

    To change your review, you can go to https://wordpress.org/support/view/plugin-reviews/wp-google-maps#postform, and edit your star rating and text there. Thank you for considering to change it, we really appreciate it 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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