• Resolved hamedclearpath

    (@hamedclearpath)


    HI
    This error is showing on our production business website And it’s causing problems.
    session_start(): ps_files_cleanup_dir: opendir(C:\Windows\temp) failed: No such file or directory (2) in C:\inetpub\wwwroot\wordpress\wp-content\plugins\custom-sidebars\inc\external\wpmu-lib\inc\class-thelib.php on line 145
    please advise .
    Thank you.

    NOTE:Plugin Version:3.0.4

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @hamedclearpath,

    Can you please update the plugin to latest version and see if the issue is still there after that?

    If that doesn’t make any difference can you give us more info about your installation, like which WP and PHP version you use?

    Cheers,
    Predrag

    PHP version of this error:

    [03-Aug-2017 20:11:11 UTC] PHP Warning: session_start(): open(/var/php_sessions/sess_b8c8530308ca73d2d64459f99ebf681b, O_RDWR) failed: No such file or directory (2) in /…/wordpress/wp-content/plugins/custom-sidebars/inc/external/wpmu-lib/inc/class-thelib.php on line 145
    [03-Aug-2017 20:11:14 UTC] PHP Warning: Unknown: open(/var/php_sessions/sess_b8c8530308ca73d2d64459f99ebf681b, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
    [03-Aug-2017 20:11:14 UTC] PHP Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions) in Unknown on line 0

    This is plugin version 3.0.9

    Hello @swinggraphics

    Hope you’re doing well

    I’ve tested the plugin on my installation and can’t replicate the same. From the error, it looks like some files are missing, please re-install the plugin in your site manually using FTP. See here for more instructions:
    https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    The last two warnings are related to PHP version running on your site and server configurations, please see a solution here

    Let us know how it went!

    Kind regards,
    Nastia

    Thank you for using Custom Sidebars. I am going to close this ticket. If you are in need of further assistance let us know and we can reopen the thread. Enjoy!

Viewing 4 replies - 1 through 4 (of 4 total)

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