Marc Nilius

Root cause for this bug found:

The WordPress server had the following configuration in php.ini:

arg_separator.output=";"

Version 1.1.4 changed the way the build_url function in classes/WP_Piwik/Request.php works. It now uses http_build_query which again uses arg_separator.output.

That produces
method=SitesManager.getSitesWithAtLeastViewAccess;idSite=17
which is on Matomo side interpreted incorrectly because the Matomo server only expected arg_separator.input to be “&”.

I recommend to change the build_url function to

protected function build_url( $config ) {
return http_build_query( $this->get_url_params( $config ), '', '&' );
}

That would make sure, that always “&” is used as a separator.

Marc

This is fixed now with the latest version 6.2.2!

Thanks for your support,
Marc

I installed “User Role Editor” and for the admin account I’m working with all “Newsticker” and all “Ditty” capabilities are set/active. It looks like this is not the cause.

I started with 3.0.28 when investigating the issue. I rolled back (with plugin WP Rollback) to 2.3.14 and it worked.
I tested an update to latest version 3.0.28 (which didn’t worked) and also tried rolling back to 2.x again and updating to some other 3.x-version (I remember at least 3.0.10), but none of them worked.

Hi @kgmservizi,

thanks for the update! It now mostly works as expected. 🙂

When adding the PDF from the media library, there is no JS error anymore, but still a broken image (img tag has src attribute with the URL of the PDF file). After saving, the correct file icon is shown (instead of the non-existing thumbnail).
Would be cool, if the next version could also show the correct icon image after adding the file (and already before saving the settings).

To get the script correctly working, I needed to change the ‘version’ in gf-kgm-notification-attachment.php line 28 manually from ‘1.0’ to ‘1.1’ to avoid caching of the old script file. Perhaps this is something you could also improve in the next version to always use the “official” version number of the plugin there.

Thanks for your help!

Regards,
Marc

Hi Abhishek,

thanks for your reply. We use a child theme, but the same error also occurs after switching to the parent theme and activating the multi-step checkout-

Elemetor Status Info:

== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: (Ubuntu) v5.7.28
PHP Version: 7.3.22-nmm1
PHP Max Input Vars: 3000
PHP Max Post Size: 200M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 5.6
Site URL:
Home URL:
WP Multisite: No
Max Upload Size: 200 MB
Memory limit: 256M
Permalink Structure: /%postname%/
Language: de-DE
Timezone: Europe/Berlin
Debug Mode: Inactive

== Theme ==
Name: OceanWP Child
Version: 1.0
Author: Nick
Child Theme: Yes
Parent Theme Name: OceanWP
Parent Theme Version: 2.0.2
Parent Theme Author: Nick

== User ==
Role: administrator
WP Profile lang: de_DE
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36

== Active Plugins ==
Antispam Bee
Version: 2.9.3
Author: pluginkollektiv

BackWPup
Version: 3.8.0
Author: Inpsyde GmbH

Borlabs Cookie – Cookie Opt-in
Version: 2.2.13
Author: Benjamin A. Bornschein, Borlabs

Contact Form 7
Version: 5.3.2
Author: Takayuki Miyoshi

Disable Emojis (GDPR friendly)
Version: 1.7.2
Author: Ryan Hellyer

Edit Author Slug
Version: 1.8.1
Author: Brandon Allen

Elementor
Version: 3.0.15
Author: Elementor.com

Elementor Pro
Version: 3.0.9
Author: Elementor.com

Enable Media Replace
Version: 3.5.0
Author: ShortPixel

Germanized for WooCommerce
Version: 3.3.3
Author: vendidero

Health Check & Troubleshooting
Version: 1.4.5
Author: The WordPress.org community

Honeypot for Contact Form 7
Version: 1.14.1
Author: Nocean

InfiniteWP – Client
Version: 1.9.4.8
Author: Revmakx

jQuery Pin It Button for Images
Version: 3.0.6
Author: Marcin Skrzypiec

Mailchimp for WooCommerce
Version: 2.5.0
Author: Mailchimp

MC4WP: Mailchimp for WordPress
Version: 4.8.1
Author: ibericode

NinjaFirewall (WP Edition)
Version: 4.3.1
Author: The Ninja Technologies Network

Ocean Extra
Version: 1.6.9
Author: OceanWP

PayPal PLUS for WooCommerce
Version: 2.2.1
Author: Inpsyde GmbH

PW WooCommerce Gift Cards Pro
Version: 1.292
Author: Pimwick, LLC

Shariff Wrapper
Version: 4.6.5
Author: Jan-Peter Lambeck & 3UU

ShopVote
Version: 1.1.2
Author: ShopVote

Smush
Version: 3.8.2
Author: WPMU DEV

Statify
Version: 1.8.1
Author: pluginkollektiv

Terms & Conditions Connector of IT-Recht Kanzlei
Version: 2.1.0
Author: Inpsyde GmbH

The SEO Framework
Version: 4.1.3
Author: The SEO Framework Team

WooCommerce
Version: 4.8.0
Author: Automattic

WooCommerce JTL-Connector
Version: 1.16.1
Author: JTL-Software GmbH

== Must-Use Plugins ==
0-ninjafirewall.php
Version: 1.0
Author: The Ninja Technologies Network

Elementor Safe Mode
Version: 1.0.0
Author: Elementor.com

Health Check Troubleshooting Mode
Version: 1.7.2
Author:

InfiniteWP – Client Loader
Version:
Author: Revmakx

== Elements Usage ==

page : 1
button : 2
divider : 1
heading : 3
icon : 3
image : 2
image-carousel : 1
spacer : 4
testimonial : 3
text-editor : 4
section : 5
heading : 4
image : 6
image-carousel : 1
text-editor : 7
wp-post : 0
button : 2
divider : 14
heading : 29
html : 1
image : 18
image-box : 3
image-carousel : 1
image-gallery : 3
media-carousel : 1
shortcode : 1
social-icons : 1
spacer : 1
testimonial : 3
text-editor : 106
video : 1
wp-widget-ocean_custom_menu : 1
wp-page : 10
button : 3
heading : 2
image : 7
text-editor : 2
toggle : 1

== Log ==

Log: showing 20 of 382020-08-27 11:13:00 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘2.9.14’,
‘to’ => ‘3.0.2’,
)]
2020-08-27 11:13:01 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘2.9.14’,
‘to’ => ‘3.0.2’,
)]
2020-10-19 15:51:01 [info] elementor::elementor_updater Started
2020-10-19 15:51:01 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Start
2020-10-19 15:51:01 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Finished
2020-10-19 15:51:01 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Start
2020-10-19 15:51:01 [notice] System colors already exist. nothing to do.
2020-10-19 15:51:01 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Finished
2020-10-19 15:51:01 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Start
2020-10-19 15:51:01 [notice] Custom colors already exist. nothing to do.
2020-10-19 15:51:01 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Finished
2020-10-19 15:51:01 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Start
2020-10-19 15:51:01 [notice] System typography already exist. nothing to do.
2020-10-19 15:51:01 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Finished
2020-10-19 15:51:01 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.0.2’,
‘to’ => ‘3.0.11’,
)]
2020-10-21 01:02:47 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.0.11’,
‘to’ => ‘3.0.12’,
)]
2020-11-08 16:26:53 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.0.12’,
‘to’ => ‘3.0.13’,
)]
2020-11-29 14:17:36 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.0.13’,
‘to’ => ‘3.0.14’,
)]
2020-12-28 13:01:41 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.0.14’,
‘to’ => ‘3.0.15’,
)]
2020-12-29 12:49:28 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.0.8’,
‘to’ => ‘3.0.9’,
)]

JS: showing 4 of 4JS: 2020-03-31 14:47:33 [error X 1][https://XXX/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \”view69815\”) has already been destroyed and cannot be used.
JS: 2020-03-31 14:47:33 [error X 1][https://XXX/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \”view70117\”) has already been destroyed and cannot be used.
JS: 2020-03-31 14:47:33 [error X 1][https://XXX/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \”view69840\”) has already been destroyed and cannot be used.
JS: 2020-11-04 16:38:08 [error X 1][https://XXX/wp-admin/post.php?post=1144&action=elementor:1:119] createRBadge is not defined

PHP: showing 1 of 1PHP: 2020-12-01 18:14:03 [notice X 1][/www/htdocs/w0184ea2/plueckefinken.com/wp/wp-content/plugins/elementor-pro/modules/woocommerce/widgets/add-to-cart.php::142] Undefined index: post_id [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]

Thanks for your help,
Marc

Hi!

It’s about the form, not the reviews. Although I added the hide attribute in the forms shortcode, the title input field is still visible in the review form.

Thanks,
Marc

Hi!

Sorry, that I didn’t save the complete error message and posted it here. But it was something like:

Error object can’t be interpreted as an array in /adrotate-pro/library/update-api.php. On line 84 there is a request to your server (which failed because the server was down for a little bit).
When I googled the error message, I found the explanation that this error is caused if json_decode is used on the wrong object (which happens in the code mentioned on line 86).
I suppose that this was causing the fatal error on the website.

Hope that helps,
Marc