Zoho Mail
Forum Replies Created
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Forum: Reviews
In reply to: [Zoho Mail for WordPress] Zero Documentation@auludag, Apologies for the inconvenience caused.
Resource article for the Zoho Mail WordPress plugin is already live which can be. accessed here(https://www.zoho.com/mail/help/zohomail-plugin-for-wordpress.html).
If you have faced any difficulties following the steps mentioned in the resource article or if the content in the article is not precise then we request you to drop us an email to support{at}zohomail{dot}com with your feedback which will help us to analyze this further.
Regards,
Zoho Mail Team!
Forum: Plugins
In reply to: [Zoho Mail for WordPress] Daily limitZoho Mail as a service is designed to support Business(1-1) communication and we do not recommend sending Bulk mailers using our servers and that includes both within and outside your Zoho Mail Domain. We have restrictions imposed to ensure the reputation of our service, as well as your domain, is not affected.
The limit for the number of emails/recipients allowed in an email when sent through Zoho Mail is high enough to ensure that normal email communication is not treated as spam. They are set as dynamic and are determined by our Spam Engine based on the algorithms we have implemented.
We have spam filtering limits imposed due to which you will not be allowed to send any kind of mass emails/ promotional emails or marketing emails. This restriction is common for all users across Zoho Mail irrespective of the subscription you are in. The reason for having these limits is to protect the reputation of our services and also to avoid our IP getting Blacklisted.
Having said that we also would like to inform you that you should have no trouble sending 300 emails/day using your Zoho Mail account. However, please avoid sending emails altogether at once. Instead please try sending in batches.
Please try sending emails in compliance with our Usage Policy below to avoid getting banned:
https://www.zoho.in/mail/help/usage-policy.html#alink1
>> If you are looking to send bulk Marketing/Promotional emails, please try Zoho Campaigns.
>> If your requirement is to send Transactional emails please try Zoho Transmail.Zoho TransMail plugin -> https://wordpress.org/plugins/transmail/
Regards,
Srinath.
Forum: Reviews
In reply to: [Zoho Mail for WordPress] Best for single websiteApologies for the inconvenience caused.
Do you have a common database for all the sites? Please drop us an email to support{at}zohomail{dot}com with additional information about your requirement and the challenges which you are facing in achieving it so that we can analyze it accordingly and assist you further.
Awaiting your response.
Forum: Plugins
In reply to: [Zoho Mail for WordPress] sending mail from zoho work but causes errorsThis is not an error this is just a warning message which can be ignored, This will not affect the functionality of our Plugin. We will make the required changes in our upcoming update.
Forum: Plugins
In reply to: [Zoho ZeptoMail] I’m already using the Zoho Mail plugin. Should I switch?Since the volume of emails sent per week is less than 500, you can continue using the Zoho Mail WordPress plugin and need not switch over to TransMail plugin.
Also, please be informed that only one plugin can be used at a time, and both the plugins will not work simultaneously.
Please refer to the below help document for TransMail pricing details:
https://www.zoho.com/transmail/pricing.htmlWe hope this helps!
Forum: Plugins
In reply to: [Zoho ZeptoMail] From name, From address issueAs of now, we will fetch the From name and email address from the TM WordPress configuration section within the plugin.
Regarding your query to take from other mail source plugins, we will handle it based on collective feedback.
We hope this helps!
Forum: Plugins
In reply to: [Zoho ZeptoMail] Is there a free version?Zoho Mail as a service is designed to support Business (one-to-one) communication and we do not recommend sending Bulk mailers using our servers. In addition, we also have restrictions imposed to ensure the reputation of our service, as well as your domain, is not affected.
The limit for the number of emails/recipients allowed in an email when sent through Zoho Mail is high enough to ensure that normal email communication is not treated as spam. They are set as dynamic and are determined by our Spam Engine based on the algorithms we have implemented.
However, we have spam filtering limits imposed due to which you will not be allowed to send any kind of mass emails/ promotional emails or marketing emails. This restriction is common for all users across Zoho Mail irrespective of the subscription you are in. The reason for having these limits is to protect the reputation of our services and also to avoid our IP getting Blacklisted.
Please refer to our Usage Policy on the help page below:
https://www.zoho.com/mail/help/usage-policy.html#alink1So we would like to inform you that you should have no trouble sending a limited number of emails through your Zoho Mail WordPress plugin.
For further details, please contact our support team: https://www.zoho.com/mail/contact.html
Forum: Reviews
In reply to: [Zoho Mail for WordPress] BewareWe’re sorry to have disappointed you. We have located your tickets and will coordinate with the team to address this asap.
Forum: Plugins
In reply to: [Zoho ZeptoMail] Is there a free version?Thank you for getting back to us.
Please login to transmail.zoho.com, and you would be able to buy credits from the option available in the Dashboard.
TransMail works on a pay-as-you-go system. This system allows you to purchase credits whenever you need them. With no monthly expiry, you can use these credits up to six months from purchase.
Please refer to the below link for more details:
https://www.zoho.com/transmail/pricing.htmlYou may also reach out to us at presales <at> transmail <dot> com for further help.
Forum: Plugins
In reply to: [Zoho ZeptoMail] Is there a free version?On signing up with TransMail, you get a free credit (10000 emails) to explore our platform. Further, please be informed that TransMail is a separate product for sending transactional emails. While Zoho Mail is used for business emails, sending a large number of automated emails violates the usage policy. This is where TransMail comes into the picture. Irrespective of which business email you use, you can employ TransMail to send automated transactional emails from your application or site.
For more details, please drop an email to support <AT> transmail <DOT> com and we will be able to assist you further.
You may use the Zoho Transmail WordPress plugin to send transactional emails from WordPress using your TransMail account.
Please refer to the below document for more details:
https://www.zoho.com/transmail/help/transmail-plugin-for-wordpress.htmlFor further queries, please drop an email to support <AT> transmail <DOT> com.
Forum: Plugins
In reply to: [Zoho Mail for WordPress] Can’t use Zoho for SMTPIn WordPress, the authentication is done via OAuth, which is an open standard for access delegation, commonly used as a way for Internet users to grant websites or applications access to their information on other applications but without giving them the passwords. Hence, it is not necessary to provide an Application-specific password for your WordPress plugin configuration. OAuth is a secure mode of authentication and works based on the Client ID and Client Secret generated from the developer console.
If the issue persists, please drop an email to support <AT> zohomail <DOT> com along with the configuration page screenshot and the error message you get while sending mails. We will review the details and get back to you with a potential resolution.
Forum: Plugins
In reply to: [Zoho Mail for WordPress] Invalid From Address.Please drop an email to support <AT> zohomail <DOT> com along with your contact details. Our support experts will contact you and help you with the configuration.
Forum: Plugins
In reply to: [Zoho Mail for WordPress] PHP Deprecated Notice since WP 5.5The notification is displayed from WordPress and will not affect Zoho Mail plugin functionality. There will be no trouble in sending emails via the Zoho mail plugin.
Forum: Plugins
In reply to: [Zoho Mail for WordPress] Zoho WP mail plugin + Contact Form 7: html issuesIn order for the mail to be sent in the HTML format, content type must be set as text or HTML before sending the email. Refer to this document (https://developer.wordpress.org/reference/hooks/wp_mail_content_type/) to find out more.
In case, if the issue persists, please send an email to support <AT> zohomail <DOT> com. We will check the specifics and assist you further.