Zoho Mail

Forum Replies Created

Viewing 15 replies - 16 through 30 (of 153 total)
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  • Forum: Plugins
    In reply to: [Zoho ZeptoMail] Turning plugin off deletes config
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 4 months ago

    Hi Philbee,

    Sorry that you had faced this and thanks for reporting!

    We will look into the issue and ensure to fix it in our upcoming update. Kindly bear with us till then.

    Regards,
    Zoho ZeptoMail team

    Forum: Plugins
    In reply to: [Zoho Mail for WordPress] Reply-To Not Working (1.5.6)
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 4 months ago

    Hello there,

    We are sorry to hear that you are facing this issue. We would like to check if you had a chance to update the Plugin to the latest version 1.5.7 and see if it works fine.

    Kindly monitor the status with the latest version and write to us at support [at] zohomail [dot] com with your account details if you are still facing any issues. We will be happy to assist further.

    Regards,
    Zoho Mail Team.

    Forum: Plugins
    In reply to: [Zoho ZeptoMail] Code Error
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 5 months ago

    Hello there,

    Sorry to hear that. Our backend team is working on the issue and the same will be fixed in our upcoming update. Kindly bear with us till then.

    Regards,
    ZeptoMail team

    Forum: Plugins
    In reply to: [Zoho ZeptoMail] latest update can’t send out the email
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 5 months ago

    Hello there,

    The reported issue is fixed and we hope everything is fine now. If you are still facing any issue, please drop an email to support [at] zeptomail [dot] com.

    Regards,
    ZeptoMail team

    Forum: Plugins
    In reply to: [Zoho ZeptoMail] Last update does not send emails nor test email
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 5 months ago

    Hello there,

    The reported issue is fixed and we hope everything is fine now. If you are still facing any issue, please drop an email to support [at] zeptomail [dot] com.

    Regards,
    ZeptoMail team

    • This reply was modified 2 years, 5 months ago by Zoho Mail.
    Forum: Plugins
    In reply to: [Zoho ZeptoMail] Invalid value found Error
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 6 months ago

    Hello there,

    Have you had a chance to update the Plugin to the latest version and see if it works fine?

    Kindly update, monitor the status with the latest version and write to us at support [at] zeptomail [dot] com with the screenshots of the error and your account details if you are still facing any issue. We will be happy to assist further.

    Regards,
    ZeptoMail team

    Forum: Plugins
    In reply to: [Zoho ZeptoMail] undefined variable error
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 6 months ago

    Hello Nabin,

    We sincerely apologize for the delayed response.

    Are you still facing the reported issue? Kindly update the plugin to the latest version available and see if everything works fine.

    If you are still in need of any assistance, drop an email to support [at] zeptomail [dot] com and we will assist you further.

    Regards,
    ZeptoMail team

    Forum: Plugins
    In reply to: [Zoho Mail for WordPress] Error sending mails
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 6 months ago

    Hello there,

    We are sorry to hear that you are facing the issue intermittently. We would like to check if you had a chance to update the Plugin to the latest version and see if it works fine.

    Kindly monitor the status with the latest version and write to us at support [at] zeptomail [dot] com with the screenshots of the error and your account details if you are still facing any issue. We will be happy to assist further.

    Regards,
    ZeptoMail team

    Forum: Plugins
    In reply to: [Zoho Mail for WordPress] Email test failed
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 7 months ago

    Greetings from Zoho Mail Team!

    Appreciated, if you could check whether any other plugins which are present in WordPress are overwriting the ‘wp_mail’ functionality by disabling them all and only using the Zoho Mail WordPress plugin.`

    If the issue persists, drop an email to support(AT)zohomail(DOT)com for further analysis & assistance.

    Regards,
    Gopinath.D

    Forum: Plugins
    In reply to: [Zoho ZeptoMail] Undefined variable $mail_data
    Plugin Author Zoho Mail

    (@zmintegration)

    2 years, 11 months ago

    @mtalijan,

    We apologize for any inconvenience caused.

    We would like to inform you that the issue you reported has been addressed and fixed in the latest ZeptoMail v2.2.2 update. So, please try to download the latest version and check.

    For any further queries or assistance, drop an email to support(AT)zohomail(DOT)com.

    Regards,
    Gopinath.D

    Forum: Plugins
    In reply to: [Zoho ZeptoMail] PHP Warning: Undefined variable $from
    Plugin Author Zoho Mail

    (@zmintegration)

    3 years ago

    Hello Mark,

    We apologize for any inconvenience this might have caused.

    Our backend team had fixed this issue in our recent update. Kindly checking, monitor and write to us at support [at] zeptomail [dot] com if you are still facing any issue. We will be happy to assist further.

    Regards,
    ZeptoMail team

    Forum: Plugins
    In reply to: [Zoho ZeptoMail] Improved error handling
    Plugin Author Zoho Mail

    (@zmintegration)

    3 years ago

    Hello Mark,

    We appreciate the time you spent and thanks for sharing this with us. We will forward this to our backend team to better handle the errors in the future. 

    Kindly bear with us till then. 

    Regards,
    ZeptoMail team

    Forum: Plugins
    In reply to: [Zoho Mail for WordPress] PR for resolving I18N Issues
    Plugin Author Zoho Mail

    (@zmintegration)

    3 years, 5 months ago

    @alexclassroom

    Greetings from Zoho Mail Team!

    We appreciate your willingness to help. However, please be informed that we are already aware of this and actively working to support the I18N in the plugin in our future updates. 

    For any further queries or assistance, drop an email to support(AT)zohomail(DOT)com.

    Regards,
    Gopinath.D

    Forum: Reviews
    In reply to: [Zoho ZeptoMail] Super easy to set up, works great!
    Plugin Author Zoho Mail

    (@zmintegration)

    3 years, 6 months ago

    Hey there,

    Glad and happy to hear the feedback from you. We would like to thank you for taking the time to share this.

    Regards,
    Zoho ZeptoMail

    Forum: Plugins
    In reply to: [Zoho ZeptoMail] Using Origin From Name, From Address
    Plugin Author Zoho Mail

    (@zmintegration)

    3 years, 6 months ago

    Hey there,

    Thanks for your patience.

    We are excited to announce that the dynamic from address is now supported however, please be informed that the domain name should match the default address.

    Kindly check and feel free to reach us at support [at] zeptomail [dot] com for any query/ feedback.

    Regards,
    Zoho ZeptoMail team

Viewing 15 replies - 16 through 30 (of 153 total)
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