Arreane
Forum Replies Created
-
Hi,
What I’m trying to say is that, MetaSlider should work fine having the same environment as yours.
This looks like an isolated case, but I can’t help you if I can’t replicate your problem. Apparently, I should need to have access on your site to do more investigation but due to WordPress’ strict guidelines, we’re not allowed to do so.
The error messages doesn’t look like it’s coming from MetaSlider. There’s a chance that your site might’ve been hacked.
By default, WordPress’ compresses the images you upload for optimization.
There are plugins that you can install to deactivate the compression. You’d have to search it for yourself as we’re not allowed to share/recommend plugins due to WordPress’ guidelines.
Due to WordPress.org’s guidelines, we’re not allowed to ask any information from the users.
Can you create a ticket directly on our site https://www.metaslider.com/
I will be closing this one now.
Hi,
I’ve tested on my local server using WordPress v5.8 and PHP v7.4 but I wasn’t able to replicate your issue.
I’ve made a short recording on my experience https://share.getcloudapp.com/P8uGYqoo
Hi,
Apparently YouTube has updated their API which no longer accepts the playlist parameter and fails when it’s there. We have updated our code to work with the YouTube’s latest API update.
Updating MetaSlider should fix the YouTube issue.
Cheers,
Hi,
Can you share a screenshot on your Slideshow settings?
In the meantime, please try to deactivate all the plugins except for MetaSlider and switch the theme temporarily to Twenty-Twenty One and see if this fixes the issue. If it does, try to activate the plugins back one-by-one until you can find which plugin is causing the conflict.
Forum: Plugins
In reply to: [Redux Framework] Brokes widgets page on backendHi @pwexler
If you’re still experiencing issues, you can download the latest copy of Redux which will be release later this week.
https://github.com/reduxframework/redux-framework-4
I would also suggest for you to create your own ticket if you have issues so we can keep track on each issues better and make sure that we can respond to your issue as well.
Hi,
I’m sorry to hear you’re experience this issues.
I have escalated the support contact form issue to our developer and should be fixed as soon as possible.
In the meantime, may I know what we can help you with?
Hi,
I’m sorry about that. What’s your WordPress and PHP version?
Hi,
Looks like your site already has this errors which prevents MetaGallery from running properly. Can you try to temporarily deactivate all your plugins except for MetaSlider and switch your Theme to Twenty-Twenty One.
If this fixes the issue, then try to activate all your plugins one-by-one until you can find which one is causing the errors.
Hi,
I went ahead and check your site and it looks like it’s an issue with your theme.
Your content is wrap in a container which has a code this code
max-width: 66.4989378333emIt prevents its content from displaying larger than 66.4989378333em.
There are ways of to make Storefront to display on full width but unfortunately, we’re not allowed to share links that are not maintained by us due to WordPress .org guidelines.
Hi,
It’s possible that this is a Javascript error preventing the gallery to load.
Please try selecting the photos again while checking your dev tools.
You can check and see if there are errors in your dev tools.- Open the DevTools
Press Command+Option+J (Mac) or Control+Shift+J (Windows, Linux, Chrome OS) to jump straight into the Console panel of Chrome DevTools.
Or, navigate to More Tools > Developer Tools from Chrome menu, and click Console tab.
- Identify the Error
The error console will open. If you don’t see any errors try reloading the page. The error may be generated when the page loads.
The console will provide you with the error type, the location of the error and the line number
Forum: Plugins
In reply to: [Redux Framework] Unable to change things in footerHi,
This looks like a theme integration issue. I would advise to initially contact the theme developers regarding this matter.
Kind regards,
ArreaneYou can set your Slideshow to display in 100% by checking the option in the Advance settings https://share.getcloudapp.com/JruxlQqX
Hi,
I tried to check your site but it’s showing a 404 error.
MetaSlider Pro has a Slideshow Theme feature which allows you to choose which various of different designs https://share.getcloudapp.com/o0uPyw8W
You can also just use custom CSS in styling the arrows.
- Open the DevTools