Arreane
Forum Replies Created
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Forum: Plugins
In reply to: [Redux Framework] Translation ProblemHi,
I’m not sure if I understand you correctly, but if you want a translation on your site, you might try installing a translation plugin.
You can check this article and find which translation plugin suits you:
https://www.wpbeginner.com/showcase/9-best-translation-plugins-for-wordpress-websites/Hope this helps, let us know if you need anything else.
Thanks,
ArreaneForum: Plugins
In reply to: [Redux Framework] Issues with iOS 14.5 onwardsHi,
I went ahead and check your site using an iPhone 8 device and it seemed to work fine on my end. Here’s a short recording – https://share.getcloudapp.com/OAuPAOl9
Can you be more specific which part of the site is flickering? It would also be helpful if you could provide a recording of your experience and what device are you using.
Looking forward to hearing from you.
Hi,
We value customer experience and won’t force users to provide any sensitive data without their consent.
Good luck with troubleshooting. Hope you can fix that soon.
Let us know if you need anything else.
Hi,
I’m happy that your issue has been fixed. Please don’t hesitate to post a new ticket if you need any help.
Thanks.
Hi,
I checked your site and saw that your parent theme has a css code which causes the slide navigation to overlap the slide.
http://ssfpress.staging.wpengine.com/wp-`content/themes/pro/framework/dist/css/site/stacks/integrity-light.css?ver=4.3.3
.flex-control-nav:not(.flex-control-thumbs) { top: 14px; right: 14px; border-radius: 4px; padding: 0 4px; background-color: #fff; }You can fix this by setting the navigation value to hidden since you’re not really using it. https://share.getcloudapp.com/Z4uoXLd7
Let us know if that works for you.
Thanks
Forum: Plugins
In reply to: [Redux Framework] Softek Theme Installation ErrorHi,
Looks like the error is coming from a different plugin ACF Typography. You can try disabling the plugin and try installing again.
Let us know how it goes.
Kind Regards,
ArreaneHi,
I tried to help you with your problem but it looks like you already made up your mind. If that’s what you think, then I respect your opinion.
Hope you have a blessed day 🙂
Hi,
Unfortunately, this is not possible at the moment. It is a limitation from the FlexSlider library. FlexSlider doesn’t allow carousels to slide continuously.
You can verify this information from FlexSlider documentation – http://flexslider.woothemes.com/basic-carousel.html
Hi,
Glad it works out for you. Let us know if you need anything else.
Thanks,
ArreaneForum: Plugins
In reply to: [Redux Framework] Softek Theme Installation ErrorHi there,
I’m sorry to hear you’re experiencing this issue.
Please enable WordPress debugging: https://wordpress.org/support/article/debugging-in-wordpress/
After enabling the debug mode, please replicate the issue and share with me the latest error logs in your WordPress error log file.You may also ask your hosting provider to provide you the PHP error log and share it with me.
Looking forward to hearing from you.
Kind Regards,
ArreaneHi there,
Thanks for reaching out to the MetaSlider support team.
I went ahead and tested MetaSlider and MetaSlider Lightbox with Rank Math SEO on my test server. I tried changing both SEO title and description, but unfortunately, I wasn’t able to replicate your issue. Updating the SEO title and description works perfectly fine on my end. Here’s a short recording during my test – https://share.getcloudapp.com/GGuQjkWB
Can you provide the steps on how to produce the error?
Also, have you tried switching to a Twenty-Twenty One theme and disabled all your plugins except for MetaSlider, MetaSlider Lightbox and Rank Math SEO? This way, we can isolate the problem if it’s really MetaSlider is the one causing the error.
Let us know how it goes, looking forward to hearing back from you.
Kind Regards,
Hi,
I’m sorry to hear your having problems.
MetaSlider only displays the images based on the what the user has provided. So, if you provided a high quality image, then it should also be displayed as high quality image. It’s very unlikely to lower the resolution.
If you’re still open to use our plugin, we’d be happy to assist you.
Hi there,
Thanks for reaching out to the MetaSlider support team.
Please make sure that you have the latest version of MetaSlider installed on your website.
Also, this issue might be caused by another plugin/theme. So, please check if this issue happens when only MetaSlider and the Twenty-Twenty One theme are active.
Thanks.
Hi,
Thank you for your reply.
1. We do need touch swipe, so I guess flexslider is the remaining option. Does it have the same performance as Responsive Slides? We don’t want our website to load slow on mobile devices.
ResponsiveSlides.js is actually one of the types of slides MetaSlider offers.R. Slides actually represents to ResponsiveSlides.js. Unfortunately, R. Slides doesn’t support swipe feature.
You can verify it from the their site: http://responsiveslides.com/
2. Does it allow us to choose “most recent”, “most popular” etc.?
Unfortunately, it’s not possible to sort MetaSlider by most recent and most popular as of the moment. It can only be sorted by the following:- Publish Date
- Post ID
- Author
- Post Title
- Post Slug
- Modified Date
- Random
- Menu Order
3. Can the post feed slider also show product categories? We’d like to show child categories and product category pages.
If what you meant is if products can be filtered by categories, then yes, products can be filtered by any categories including child categories. You can see it in the video I provided under 1:25 mark – https://share.getcloudapp.com/DOuD1rN1but If you want to display the product categories and link it to the category pages then you can achieve that by just creating a basic slide.
MetaSlider actually offers a 30 Day Risk-free money back guarantee. So you can try the MetaSlider Pro version and test it for your self. You can ask for a refund if you’re dissatisfied with the plugin.
Let us know if you need anything else.
Kind Regards,
ArreaneAlso, this issue might be caused by another plugin/theme. So, please check if this issue happens when only MetaSlider and the Twenty-Twenty One theme are active.