Arreane

You can add the following CSS code to cover up for the offset – https://share.getcloudapp.com/mXuPA8wE

.nivo-caption {
left: -10px;
right: -10px;
}

Hi,

I’m unable to see the slider from the link you provided. It requires login – https://share.getcloudapp.com/xQujD4Yk

If you’re seeing multiple slides, it’s possible that you enable the carousel mode in your advance settings. If you do, please try and disable that. It should fix your issue.

Hi,

We did try to respond to your support request, but there was an issue with the email you used on reaching out to us. The email keeps bouncing back and we don’t have any information for an alternative email for us to send our response.

Here is a screenshot on the ticket – {picture link removed by moderator as it contains some data not to be exposed publicly}

You could try and reach out again to us and we’ll try to assist you with your issu e but I would suggest trying a different email.

Kin regards,

• This reply was modified 4 years, 6 months ago by Yui. Reason: some possibly sensitive data removed

Hi,

I see you added some CSS code to the .nivo-caption, so I’m not sure if the current layout is what you’re aiming for. May I know what look you’re trying to achieve and I’ll try to assist you with that.

Hi,

There are a lot of factors causing upload to slow down. One of the reasons you’re experiencing it is probably because you uploaded an unoptimized high resolution image like this one https://oldfreegame.com/wp-content/uploads/2021/09/erik-mclean-mpaEZMHbFE0-unsplash-scaled.jpg

In regards to your site not loading the first image, this issue might be caused by another plugin/theme. So, please try to deactivate all your plugins except for MetaSlider and switch your theme temporarily to Twenty-Twenty One. If this fixes your MetaSlider issue, you can then try to activate all the plugins back one-by-one until you find which of the plugin is causing the conflict.

Hi,

I went ahead and checked your site and slightly modified the CSS. You can try and paste the following CSS code instead.

.metaslider.ms-theme-nivo-dark .nivo-directionNav a {
    background: #000 !important;
    bottom: -54px !important;
    height: 44px !important;
    width: 44px !important;
}
.metaslider.ms-theme-nivo-dark .nivo-directionNav a:before {
    color: #fff;
    position: absolute;
    text-indent: 0;
    left: 0;
    right: 0;
    top: 0;
    bottom: 0;
    align-items: center;
    display: flex;
    justify-content: center;
}
.metaslider.ms-theme-nivo-dark .nivo-directionNav a.nivo-prevNav:before {
    content: '<';
}
.metaslider.ms-theme-nivo-dark .nivo-directionNav a.nivo-nextNav:before {
    content: '>';
}

Hi,

Based on your explanation, my first guess is that the issue would be in your theme. In your statement, you said that when you removed the MetaSlider widget, your homepage became empty.

Please correct me if I’m wrong. Are you saying that even when MetaSlider is NOT embedded on your site, EVERYTHING still disappears? If that’s the case it wouldn’t make sense to rule out that the issue is with MetaSlider when there is no code running from MetaSlider yet your site still breaks.

If your theme developer insists that the issue is coming from MetaSlider, please ask for any error message coming from your console or error logs that would verify the claim.