Waaw… more than 3 weeks after posting…
An honestly, I have sent you a mail, you replied and you can’t find your own ticket number anymore (960311) ? Great…
If I even try to handle my clients like this, I’ll have none in a matter of days… I hope I’ll never need to contact you if a serious problem happens during a restore I’m already regretting buying your product with this kind of support, but for the moment is does the job like it should be, that’s the positive note.
So currently worth like 3 stars of 5… Works but your support needs a serious upgrade.