xpconversions
Forum Replies Created
-
Hello, thank you, the 1 star will remain regardless. Both, for this plugin and the PayPal one, you guys need to improve your testing process. Launching versions and expecting the users to test it for you is not acceptable, especially when it comes to payments.
I reported this bug to Cartflows on August 12th, today it’s 16th and the fix was not yet lauched, that’s unacceptable.@bhshravankumar what exactly did you mean with this: “We know how critical it is for your business that your orders process smoothly and automatically. If you can provide these details, it will greatly assist our team in replicating the issue so we can work on a fix.”
Was it a copy-paste response? My orders remain pending.
What I was able to isolate:
1. Users without an account remain pending.
2. This is the error it seems: Invalid order! the nonce security check didn’t pass.Ok update, if the user already had an account on the site, the order appear as completed. So this happens with all the orders for the new users.
Hello, all the orders remain PENDING even though on Stripe they are successful. This is regular products or subscription products (Woocommerce Subscriptions).
The only orders that go through are the subscription renewals. And it only happens with Stripe, not with PayPal for example.
Could you please tell me if setting the orders to COMPLETE in Order Status in the settings (instead of DEFAULT) could partially fix the issue until you figure out what’s wrong?- This reply was modified 1 year, 9 months ago by xpconversions.
The error message appeared only with your plugin, and it was not the first time that error occurred (because I googled it to see if I could find a solution on my end). In fact, if you check the latest reviews you will see that it’s reported again.
Saying that the error “could be triggered by a variety of situations”, when you people sent me an update to my email acknowledging that it was in fact a development issue, makes you very unreliable.
Either your process is not optimized, or there is no communication between your departments. Bottom line, it cannot be trusted, and the overall rating of this plugin proves the point as well.
If you value my input, improve your development and testing process.Hello, today is March 26th. I left the review 1 month ago and now you say “you hope it’s fixed”? I have no idea, I uninstalled it and never installed it again. But if you check the latest comments (13 minutes, 16 minutes ago), you will notice that they are complaining about the same issue.
So, it seems that no, it was not fixed. This plugin should not exist. It’s dangerous.That’s great Thomas! Thank you so much! @duracelltomi
Hello there!
Have you guys came up with a deadline to fix this issue?
I cannot perform the scan.