Upendra Kapse's Replies - page 11

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Forum: Plugins
In reply to: [Order Delivery Date for WooCommerce] Moved Woocommerce Order but how do I transfer delivery date settings?

Plugin Support Upendra Kapse
(@wpupen)

7 years, 1 month ago

Hi @pedrohalo,

The Delivery date data are stored inside the postmeta table in the database.

Can you please let us know how exactly you have migrated the order data? You used any external plugin to export the order data and import them to your other website?

If you can give us this information we will test this similarly on our end and see why the delivery date data were not migrated.

Regards,
Upendra.

Forum: Plugins
In reply to: [Order Delivery Date for WooCommerce] ‘Number of Months’ More Than 2?

Plugin Support Upendra Kapse
(@wpupen)

7 years, 1 month ago

Hi @lizwade,

Just to extend Chetna’s earlier reply, I see that you basically want to allow customers to choose the delivery dates which are more than 2 months out from the current date.

You can do that by setting a higher value according to your requirement in the Number of dates to choose: option which is there under Dashboard>> Order Delivery Date>> Date Settings.

The Number of Months option that you referred to simply allows you to set how many months are shown on the calendar at once. Even with Number of Months set to 1 you can browse to the upcoming months on the calendar by clicking on the Next icon as you can see in this screenshot: https://www.screencast.com/t/Go3aobAw

Hope this helps!

Kind Regards,
Upendra Kapse.

Forum: Plugins
In reply to: [Arconix FAQ] Shortcode without the title of the FAQ
Plugin Support Upendra Kapse
(@wpupen)

7 years, 1 month ago
Hello,

I am afraid there is no direct way to just display the content with the shortcode parameters.

But you can achieve this by doing some tweaks in the code. First, you can hide the title by adding this custom CSS into your Additional CSS section under Appearance>> Customize:
```
.arconix-faq-title {
display:none;
}
```
And then open a file named arconix-faq.js which is there under \wp-content\plugins\arconix-faq\includes\js\ and remove the code(line number 11 to 16) that is highlighted in this screenshot: https://www.screencast.com/t/oxj9zMqoxzp

Hope this helps!
- This reply was modified 7 years, 1 month ago by Upendra Kapse.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Shop Manger can’t print delivery note

Plugin Support Upendra Kapse
(@wpupen)

7 years, 3 months ago

Hi @kendavies,

This is strange, I just checked this with the latest version of the plugin as a Shop Manager and the print icons appeared fine on the WooCommerce Orders page and the Bulk Print options also worked fine for me.

Can you please double check this that you are checking this as a Shop Manager? Or did you make any changes on the website which might have caused this?

Kind Regards,
Upendra Kapse.

Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] file name with order id

Plugin Support Upendra Kapse
(@wpupen)

7 years, 3 months ago

Hi Navnit,

I understand that you want to pass the WooCommerce order ID as a file name for the Invoice file which will be generated. I am afraid there is no direct way to do this right now but it is very good suggestion so we will surely consider this in the future.

Kind Regards,
Upendra.

Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Product Variation images

Plugin Support Upendra Kapse
(@wpupen)

7 years, 3 months ago

Hi @smiler2000,

I recommend you to go through this forum thread in which we have shared a code snippet to print the variation image in the Invoice.

Kind Regards,
Upendra.

Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Group orders for an invoice

Plugin Support Upendra Kapse
(@wpupen)

7 years, 3 months ago

Hi David,

Apologies for the delay on this.

Can you please tell us how you will group the orders? Will you use any plugin/tool for it?

If you want to print invoices/delivery notes for multiple orders together then you will be able to do that using the Bulk Actions under the WooCommerce>> Orders section. This will generate Invoices for all the orders you select in a single pdf file.

Let me know if you will have any other query regarding this.

Kind Regards,
Upendra.

Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Coupon Codes on Printout
Plugin Support Upendra Kapse
(@wpupen)

7 years, 3 months ago
Hi @pegweb,

Please try the code snippet I have mentioned in this message to add the applied coupon code in the Invoice.

You will need to replace the below code on line number 196 to 208 in the print-content.php file of our WooCommerce Print Invoice & Delivery Note plugin.
Path: woocommerce-delivery-notes/templates/print-order/print-content.php

Code to replace:
```
<?php if( $totals = $order->get_order_item_totals() ) :
 $code = $order->get_used_coupons();
 ?>
 <?php

 foreach( $totals as $total ) : ?>
 <tr>
 <?php if( $total['label'] == 'Discount' ) { ?>

 <td class="total-name"><?php echo $code[0] ?></td>
 <?php
 }else { ?>

 <td class="total-name"><?php echo $total['label']; ?></td>
 
 <?php
 }
 ?>
 <td class="total-item-price"></td>
 <td class="total-quantity"></td>
 <td class="total-price"><?php echo $total['value']; ?></td>
 
 </tr>
 <?php endforeach; ?>
 <?php endif; ?>
```
Attaching a screenshot for your reference: https://www.screencast.com/t/AtlSoMyQSH

Once you have replaced the above code at the mentioned place, please check and let us know whether the discount code is displaying in the invoice/delivery note/receipt or not.

Let us know the result and if you have any questions.

Kind Regards,
Upendra
- This reply was modified 7 years, 3 months ago by Upendra Kapse.
Forum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] sending out incorrect emails – Urgent

Plugin Support Upendra Kapse
(@wpupen)

7 years, 3 months ago

Hi Philip,

Yes, we will be more vigilant and careful with the smallest of changes we make in our plugins.

We generally do test the plugin on our staging sites where we do have dummy date before every update but Unfortunately we were not able to replicate this issue on our end when we tested the v5.3.2 update before its release.

Kind Regards,
Upendra Kapse.

Forum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] 500 error after recent plugin upgrade
Plugin Support Upendra Kapse
(@wpupen)

7 years, 3 months ago
Hi Davood,

Can I please request you to create a support ticket for this by sending an email to “support at tychesoftwares dot freshdesk dot com”?

[deleted]

The thing is we were not able to replicate this on our end so access of your staging site will help.

Regards,
Upendra Kapse.
- This reply was modified 7 years, 3 months ago by Steven Stern (sterndata).
Forum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] sending out incorrect emails – Urgent

Plugin Support Upendra Kapse
(@wpupen)

7 years, 3 months ago

Hello,

First of all, we sincerely apologize for the inconvenience caused due to the changes in the v5.3.2.

We were made aware of an issue with v5.3.2 of the plugin earlier today via our ticketing system wherein new abandoned carts were auto generated for old customers with same cart data and at the same time and abandoned cart emails were also incorrectly sent to them.

The changes that were done in v5.3.2 were routine changes in some MySQL queries, which when tested at our end didn’t result in the emails being sent to old abandoned carts.

These changes have now been reverted & we’ve released v5.3.4 of the plugin.

Then just before sometime ago we went ahead and released v5.3.4 in which we have added a script to remove the unwanted abandoned carts created for some customers after updating to the 5.3.2 release.

So, we highly recommend you to update the plugin to the latest version which is 5.3.4 to fix this issue. And we are also digging deep into this and testing the things in detail to find out what exact change caused this issue.

Regards,
Upendra Kapse.

Forum: Plugins
In reply to: [Arconix FAQ] Accordion not working

Plugin Support Upendra Kapse
(@wpupen)

7 years, 3 months ago

Hi Wilhelm,

Glad to know that you were able to get this to work!

Regards,
Upendra.

Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] About security issues

Plugin Support Upendra Kapse
(@wpupen)

7 years, 5 months ago

Hello,

I have just checked this issue on our end and I am guessing your User A who can see Invoices of User B and User C must be an Administrator user. Only a user with the Administrator role will be able to access all the Invoices this way.

A user with Customer role will only be able to access Invoices for the orders they have placed. Even if they try to change the order number in the URL they will not be able to access the other Invoices.

Please let me know if I have missed something here.

Regards,
Upendra.

Forum: Plugins
In reply to: [WP Content Copy Protection] incompatibility with “Open external links in a new window” plugin

Upendra Kapse
(@wpupen)

7 years, 6 months ago

Hi Terry,

Yes, I checked the “Open external links in a new window” plugin with our WP Content Copy Protection plugin and it does not seem to be opening the external links in a new window.

I think our plugin is blocking the action that is being used by the Open external links in a new window plugin to open an external link in a new window.

If you manually set an external link to open in a new tab while adding the link it will work just fine: https://www.screencast.com/t/TYirW86eo5

Regards,
Upendra.

Viewing 14 replies - 151 through 164 (of 164 total)

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