WPtouch
Forum Replies Created
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Forum: Plugins
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] Page showing weirdHi @rakhif3gmailcom,
It looks like there’s a stylesheet (not sure where it’s coming from) that is adding a declaration for the body tag, so that it is a very large width. You can override this by adding the css below to Appearance > Customize > Custom CSS (not “Additional CSS”).
body {
with: 100% !important;
}This will not affect the desktop theme at all.
Hi @karenjh2,
If the phone # appears in the desktop theme, then I would recommend reaching out to the author of the desktop theme, even if it only appears after switching to the desktop theme using the switch link in the footer of the WPtouch theme.
However, if the phone number appears only when WPtouch is active in the Plugins page in WordPress, we’ll further investigate. I would also recommend briefly deactivating the WPtouch plugin, then visiting your website on a mobile device and checking for the phone number. This way, we’ll know for sure if WPtouch is causing this, which is very, very unlikely.
Forum: Plugins
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] Page showing weirdHi @rakhif3gmailcom,
Inspecting the page, it looks like the issue is caused by the slider from the ‘masterslider’ plugin. Its width dimension is significantly larger than the width of most mobile devices, this is why the page appears to be ‘breaking out’ of the display area.
If it’s possible in masterslider, I would recommend using a percentage-based width, rather than a fixed-pixel width for the slider. This way, the slider can be fluid and adjust to the browser/device’s screen size.
Please update to 4.3.34 to take advantage of the fix for this. Sorry we didn’t inform you about the update earlier.
Forum: Plugins
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] WPtouch 4.3.34Sorry to hear about the trouble you’re having. Please try the css below, by adding it to Appearance > Customize > Custom CSS when editing/previewing the mobile theme in the customizer.
.post img {
display: block;
}Hi @izauraaraujo,
Sorry to hear about the trouble you’re having. In WPtouch Pro, you can try the desktop theme shortcode processing feature, to try to load the content added via your visual composer. WPtouch Pro will attempt to load the desktop theme’s content via ajax in the mobile theme, so that the content is visible to your mobile visitors.
Alternatively, you can use the Mobile Content extension in WPtouch Pro, which allows you to add alternate, mobile-friendly content for your mobile visitors. When the Mobile Content extension is active in WPtouch Pro, you will see the “WPtouch Alternate Mobile Content” editor when editing any page or post. Any content added via the alternate editor will be displayed only in the mobile theme. This is a workaround you can use if there isn’t a significant number of pages or posts that you use visual composer on.
Hi,
It sounds like the ad code is causing some sort of conflict. Can you post the entire contents of the single.php file you’re editing here? I’ll gladly take a closer look and see what might be causing the white/blank page.
We’ll be releasing a fix for this issue soon. To patch it now, on your installations, change:
iframe{max-width:100%!important;height:100%}
to
iframe{max-width:100%!important;}
in /wp-content/plugins/wptouch-pro/themes/foundation/default/style.css
Apologies for the inconvenience.
Hi @kapman,
After the update to 5.3.32
WPtouch’s latest version is currently 4.3.3. Please make sure your site is running that version, and let us know if the issue persists.
If it does, in the meantime, you can try increasing the height of iframes by adding the CSS below to Appearance > Customize > Custom CSS.
iframe {
height: 500px !important;
}Great to hear. Thank you both for the follow-up.
Please update to version 4.3.33 to apply the update to the Bauhaus theme and it should sort this out for you. Thank you for your patience.
The fix requires an update to the Bauhaus them as well. We’ll push that out shortly. Apologies for the inconvenience.
I see that the server your site is hosted on is running nginx. It’s also likely that nginx caching is enabled server-side. So please make sure to clear any cache from plugins, nginx and also the local browser cache (just to make sure) and test again.
Please also clear any caches on the site/server and test again. Thank you.
Hi @hellmann2018,
Please update to the latest version and it should sort out the issue. Thank you for your patience and for working through this one with us.
This seems to be happening in some instances where there is Adsense code and an embedded Youtube video. We have narrowed it down and we’re currently testing the fix. We should have it out later today. Feel free to update the plugin when the update is available and it should sort this out. Apologies for the inconvenience.