WP-LiveChat
Forum Replies Created
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Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Admin closed session…Hi TTuggle.
In that case, would you mind mailing us the link to your site? You can send it to nick [@] wp-livechat.com.
Kind Regards,
JarrydForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Admin closed session…Hi ttuggle
Please confirm you are using the latest versions of the plugin? Do you think you could send us a link to your site to have a look at it?
Kind Regards,
JarrydForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Change language?Hi there.
The plugin will use the language of your WordPress install if it has been translated into it, otherwise it will default to english.
Eg, If your WordPress site is in Spanish, so the plugin will show in Spanish as it has been translated into it 🙂
Kind Regards,
JarrydHi morgyface
We will be releasing an update within the next day or two whereby you can include/exclude the chat window on certain pages.
Thank you for your patience.
Kind Regards,
JarrydForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Suggestion for noticiationsHi adser.
This is a very good idea and definitely something we can look into implementing.
Thank you very much for your kind words and suggestion 🙂
Kind Regards,
JarrydForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] no notification anywhereHi donniam
My apologies for the delay in response.
Would you mind enabling the chat on your site so I can check if there are any errors being produced?
Kind Regards,
JarrydHi morgyface
Unfortunately the chat shows on all pages at the moment, however, we will be releasing an update quite soon whereby you will be able to choose which pages it displays on.
Kind Regards,
JarrydForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Database flag for chat being online?Hi matthewarren
Apologies for the delay in response.
A transient is set when the agent logs in, which puts the chat online.
The transient name is: wplc_is_admin_logged_in. 1 = Online. 0 = Offline.
Kind Regards,
JarrydForum: Reviews
In reply to: [3CX Free Live Chat, Calls & Messaging] useless without buyingHi donniam
Please note that there is an audible notification of a new chat when you are logged in. Did you not hear the sound when someone was trying to initiate a chat with you? The title bar of the browser also dynamically changes to try and catch your attention as well, therefore there are two notifications in the free version of a new chat. The only difference with the pro version in this regard is that you receive an email notification of a new chat.
With regards to you mentioning “useless without buying”, I disagree. We have made this plugin fully functional in terms of chatting directly with your website visitor. It seems quite harsh that you would call the plugin “useless” without getting in touch with us first to find out what you weren’t getting chat notifications.
Furthermore, what do you mean by “two week trial”?
Kind regards
NickHi Sergei1978.
My sincerest apologies for the delay in response.
Do you think you could send us a link to your site so we can see how the chat is being displayed? This definitely sounds like styling conflict.
Kind Regards,
JarrydForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Admin closed session…Hi Rrisen.
Please deactivate and activate the plugin 🙂 This will fix the issue.
Kind Regards,
JarrydForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] DONOTCACHEPAGE ConflictsHi yratof
Thank you very much for bringing this to our attention. We will have this implemented in the next version we release.
Kind Regards,
JarrydForum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Admin closed session…Hi Vincent.
Are you still experiencing issues? Do you think could send me a link to the site these issues are being experienced on?
Kind Regards,
JarrydHi Vincent.
I fully understand where you are coming from. This is definitely something we will look into improving.
Kind Regards,
JarrydForum: Reviews
In reply to: [3CX Free Live Chat, Calls & Messaging] SLOWHi Vincent.
mpop45 had experienced a unique performance issue that we are more than willing to resolve 🙂 as we have not experienced that on other sites.
If you are experiencing performance issues, please get in touch with us via nick [@] wp-livechat.com so that we can try and sort this out for you 🙂
Kind Regards,
Jarryd