WP-LiveChat
Forum Replies Created
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Forum: Reviews
In reply to: [3CX Free Live Chat, Calls & Messaging] Broke my siteHi there
Sorry about that. I’m glad you managed to come right.Our plugin as our plugin doesnt target the unique style classes of other themes, other than our own unique classes.
Are you 100% sure it was our plugin that caused this? This one star review negatively affects our average rank considerably and I’d like to make sure that our plugin was not at fault here. Furthermore, if it was, I’d like to look into a fix for it so that other users don’t experience this issue again. Please can you send me a link to your site so I can cross reference our class names with your theme’s?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] plug-in errorsHi there.
Which browser are you using when this occurs? Also, what version of our plugin are you using?
Hi there.
Only a pleasure 🙂 So glad we could be of assistance.
Forum: Reviews
In reply to: [3CX Free Live Chat, Calls & Messaging] Broke my siteHi there.
I wasn’t able to find any support requests related to your username – we really would have liked to assist you in resolving this.
This may have been a styling conflict, however our plugin interacts with very little CSS related to your theme.
Would you mind sending me a link to your site so I can look into this and try sort it out for you?
Hi there.
Please update to the latest version of the plugin as this has been added as an option in the settings page.
Hi there.
Are you a basic or Pro user? Just so I know which file to point you to 🙂
Hi there.
Unfortunately the plugin doesn’t allow you to mute the ding. This can only be removed in the code at the moment.
Would you be comfortable in doing this?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Returning Users ErrorHi there.
As this forum only supports the basic version of our plugin, I have responded to your initial topic post on our Pro forums.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Small bug in translationHi there.
I think you may have gotten in touch with the wrong support forum? This forum supports WP Live Chat Support 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Change requestHi there.
Sorry for only getting back to you now.
Agreed! So sorry about that! We will have this fixed in the next update we release.
I’m not sure I understand what you mean by looking into the way we generate the locations for various requests? Would you mind explaining further?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Conflivt with Rev Slider?Hi Janek.
My sincerest apologies for only getting back to you now.
So sorry to hear you had to go with another plugin.
Thank you for your kind words though. I really hope you’ll choose our plugin again 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Guest Don't See Chat?Hi there.
My sincerest apologies for only getting back to you now!
The Pro version allows your users to send offline messages when the chat is offline. This means that the chat window will still display on your site, but instead of being able to start a chat with an agent, they are presented with a form where they can enter their name, email address and a message that will be sent to a specified address set out in the Settings page of our plugin 🙂
Forum: Reviews
In reply to: [3CX Free Live Chat, Calls & Messaging] DisappointedHi Husky
I’m so sorry you haven’t received anything. Please contact me on nick@wp-livechat.com so I can sort this out for you immediately.Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Guest Don't See Chat?Hi there.
Please confirm you are aware that the chat window will only display when the agent/admin user of the site is online?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Conflivt with Rev Slider?Hi Janek.
Sorry for only getting back to you now.
Would you mind re-activating the plugin on your site so I can look into this for you?