worldmaker

@mica123 @pallavichanodia

The way I understand the shift in the design the new Header / Footer Builder give you three layers. Thus: Above, Header, Below.

If you are getting the Builder to activate when you select Header in Customiser you will see these three layers at the bottom of your page, with items like “Widget” featured and the Settings cog wheel icon on the left.

Hit the Settings and you should have some control over each of the three layers in the header. Part of this is the ability to have 1,2,3,4, column layout on the layer, then you can drag and drop the widget or whatever into that column box in the Builder at the bottom of the page.

Layout or each row, item, column, left, centre, right justification, is the real challenge I’m having and just wrote to Support for any clues as to use a CSS override but I don’t know how it will work with multiple columns.

So for now we’re all in the dark while the Chimps burn the midnight oil.

• This reply was modified 1 year, 3 months ago by worldmaker.

@pallavichanodia

I’ve been in touch with Support over the last couple of weeks to explore the various issues I’d been having.

There were a number of challenge I’ll document here for anyone else having a similar problem.

My header was showing white across the page, although it’s been customised to be transparent.
The footer showed one widget and the copyright text centered when they were originally aligned to the left.
There was a minor issue with the “li” ordered/unordered list settings.

During my exchanges with Support they took me through the changes to the footing in the customiser – new panels/controls at the bottom of the page – grey-shaded element that now control the layout and display of the footer. Support were good enough to show me a little video on how to correct my footer using the new controls down there. This resolved the layout of the widget and copyright.

The issue with the “li” code, were I use a CSS override to format lists, but which was causing an issue with the use of “li” in the header menu, was solved with a little code snippet for my to add to my CSS override to protect the header menu from my other formatting.

The white header took an interesting turn when Support said they couldn’t see it. It made me realize that perhaps they were viewing my web site in a modern browser. I checked with the latest windows 11 in Firefox and Chrome and there was no issue. This made me realize that the issue I’d been seeing was only occurring in older browsers under Windows 7 and XP (I design and test here to ensure backward compatibility). I suspect Responsive 6.1.0 has a little issue with older browsers. Support sent me a snippet of code to put into my CSS overrides and fix the issue.

Conclusion

I suspect some developers and perhaps many site visitors are having problems because of the new formatting feature in the footer area when using Customiser and some incompatibility with older browsers. And I suspect Support are busy fixing this as I write all this.

I will be adding all the snippets and updating my sites in the next couple of days and happy to use 6.1.0 from thereon.

Great assistance from Support team throughout this experience.

I think they’re busy with the 6.1.0 issue.

I just sent them my discovery so I hope they can solve it or many of us will have to stay with 6.0.3.

Up-date.

Recent up-dates to the plugin seem to have fixed it and it is now sending from my forms.

Switching reCAPTCHA back on to stop the spam flood I’ve been receiving.

@thoms005

From an outsider’s point of view my best advice is create a test site separately and carefully migrate the content and structure, design the work around needed, test it thoroughly, then conduct an overnight up-date of the old site, transfer all settings from test to working site and you should have the results you need.

There are plugins you can use to export all customiser settings from test to working site for swift change-over, and export the old site in case you need to roll back to fix any issues.

Hope this helps.