wooforce
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Canada Post Shipping] Recent update made rates disappearHi Zack,
Please don’t worry.
You can check the rates by following the simple step by step write up :
http://support.wooforce.com/hc/en-us/articles/207844825-I-am-facing-issue-with-Canada-Post-plugin-after-setting-it-up-Usually one can easily trace the rates issue by looking at the request and response. If you are still facing issue, kindly attach the request and response along with the rates calculator screenshot.
We will help you!
Forum: Plugins
In reply to: [DHL WooCommerce Shipping Method] Units are wrongHi Tea,
Yes, the free version will work with cm and kg.
You should not face any issue with it.
Hope that answers your question.
Let us know if you need any help.Hi,
We hope that your issue has been resolved.
Let us know, if you need some help.
Hi,
We are working on the EPL and ZPL support feature.
We will update the plugin with EPL and ZPL feature by 9th May 2016.
However, kindly note that it will be available with our premium version.
Hi Puna,
We are sorry that the solution didn’t work out for you.
If you want us to solve this for you, kindly reply via ticket so that we can look into this for you.
Forum: Plugins
In reply to: [UPS WooCommerce Shipping Method Plugin] Return Address on Printed LabelHi,
We already replied via ticket no 1901.
Kindly check the ticket.
Hi Hunny,
Sorry for the trouble.
We will get this checked for you.
Could you please provide us the version of your plugin?
Make sure it is the updated one(1.1.3).
In case, if the issue persists after that, please raise a ticket at support@wooforce.com and provide us with your credentials
Hi David,
We hope you raised a ticket at support@wooforce.com
Kindly provide us the ticket number and our support team will get back to you.
Hi Keith,
We completely understand your concern. However, EPL and ZPL formats support were not a part of our plugin feature. In the interest of our existing customers we are requesting 3 weeks time to develop this functionality so that the plugin prints labels with these two formats. Once the feature is available, your issue will be resolved.
We request patience and cooperation from your side.
Forum: Plugins
In reply to: [DHL WooCommerce Shipping Method] Shipping Rates Do Not AppearHi,
Sorry for the trouble.
We checked the debug response and request provided by you.
There is some error like:
<ConditionData>Error in parsing request XML:Error:
Datatype error: In element ‘Height’ :
” is not a decimal. at line 23, column 88</ConditionData>Hence, we will request you to check the product weight and dimension.
Hi,
It takes considerable effort for us to continuously provide quality support and regular updates for our plugins.
As compared to the ones providing lifetime support, we are in an evolutionary state to enhance our plugins.
Some of the interesting functionalities that we are working on are- multivendor support, additional label options etc.
Hence, for sustaining these activities we have limited the subscription to one year.
Hi,
We will request you to test it .
Yes, our plugin is compatible with the latest stable version of the WordPress(4.4.2).
Let us know, if you need some help.
Forum: Plugins
In reply to: [UPS WooCommerce Shipping Method Plugin] Weight and DimensionsHi
Our UPS plugin works when the dimensions are in kg and cm as well.
Let us know, if you need some help
Hi,
Welcome.
Our UPS (basic ) plugin provides real-time rates using the API.
Our UPS plugin calculates shipping cost using the following metrics:
*Shipper address
*Recipient address
*Product dimensions and weight.
Note- Basic version of our plugin is suitable for small business owners or when you have only one item in the cart.
Parcel packing options are available with the premium version of the plugin
Sorry for the problem with the rates, we will request you to go through the step by step process
http://support.wooforce.com/hc/en-us/articles/207093129-I-am-facing-issue-with-UPS-plugin-after-setting-it-up-Let us know, if you need some help
Hi,
Welcome.
As you mentioned, for some products you want free shipping and for some product you want UPS rates to be displayed.
So in this case, we will suggest you use our following code snippet for hiding the shipping services:
Kindly go through the following link:
Let us know, if you need some help