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Viewing 11 replies - 16 through 26 (of 26 total)
  • Thread Starter withacause

    (@withacause)

    In various correspondences with TaxJar, here is what I learned. Apparently they are not any more accurate than what can be achieved with the approach outlined above… unless you configure the shopping cart (with custom development or a plugin) to validate addresses and/or require zip+4

    Initial response from TaxJar:

    We handle tax reporting using the 9 digit zip code and the city. For the vast majority of cases using this get the correct rate, however there can be cases where this is not accurate enough.

    Later clarifications from TaxJar:

    We are as accurate as the city and zip code your shoppers provide. If they only provide a 5 digit zip and no city then we return the zip code match for highest rate. If they provide a city we may get more accurate and if they provide the +4 then we will be that much more accurate.

    we do not complete the extra 4 digits of the zip code, because we do not complete an address verification. There are address verification plugins out there that would take care of adding the extra 4 digits to the zip code for you like the one I have linked to below. Please note we are in no way affiliated with the below plugin, it is just the first one I found when I googled address verification plugin for WooCommerce.

    https://docs.woothemes.com/document/address-validation/

    Thread Starter withacause

    (@withacause)

    I agree that is the best way to handle it until further notice…

    with the zip+4 method, there’s no guarantee that +4 zips don’t overlap into more than one county and you end up having the same problem.

    I will contact TaxJar to clarify … I have seen on their website where they advertise county-specific reporting as a feature

    Thread Starter withacause

    (@withacause)

    But again look at the city of Clemmons as an example.

    One zip code, yet 2 different tax rates (because the city and zip code overlap into two different counties).

    Without a column for County, WooCommerce is not going to know which tax rate to charge, even if I list everything out by zip code.

    Thread Starter withacause

    (@withacause)

    Hi there,

    I don’t mind sharing my excel, I generated it from that PDF.

    Then separated into 3 different priority taxes based on state tax, local tax, and then a variable for those counties that have a transit tax on top of that.

    http://1drv.ms/1O5tE1a

    The problem is that when you strip out the “County” column for WooCommerce, look at the city of “Clemmons” for example. Same zip code, same city, but 2 different counties with 2 different tax rates. There are many of these instances.

    There is no way for WooCommerce to assess the correct tax.

    Even the WooTax people who sell spreadsheets told me their spreadsheet wasn’t going to cover scenarios like that with 100% accuracy. It seems like TaxJar would be the only way since it incorporates the county name and generates reports based on that.

    Anyone have creative solutions out there? How are people handling this? Are you just tolerating slightly inaccurate tax reports, or are you using TaxJar?

    I also submitted a WooCommerce feature/improvement suggestion since technically their platform as-is does not allow North Carolina store owners to operate lawfully (without add-ons like TaxJar or without giving up entirely and listing prices inclusive of tax for a nightmare of reporting later.)

    Thanks for any thoughts out there!!

    Thread Starter withacause

    (@withacause)

    Thank you!!!

    Screenshots of my Contact Form 7 form and Mail settings:

    http://1drv.ms/1IvGe26

    The website is one12counseling.com and this is the contact form in the footer of the site.

    Thread Starter withacause

    (@withacause)

    Hi there, I have already configured my Contact Form 7 settings to this article and it is still not working. I also contacted SiteGround and they reset the DKIM record on my account and also enabled the SPF record (which allows you to authorize servers and IP addresses to send mail from your domain(s).

    Any other thoughts or ideas on how to make this work?

    Thread Starter withacause

    (@withacause)

    Thank you for your response. I read that page and the option I’m looking for isn’t there.

    I also get an error message on backups after the upgrade. The error message says:

    “Something went wrong with your backup. It looks like another process might already be trying to backup your database. Please try again in a few minutes. If the problem persists please contact support.”

    Any ideas?

    Thread Starter withacause

    (@withacause)

    Also, the version of QuickBooks is QuickBooks online. Thanks! πŸ™‚

    I have this issue with dreamhost as well. The WP Mail SMTP plugin worked to fix this for me. Although it’s worth noting that on the first day my WP site was up with dreamhost, I experienced an email delay of 3-6 hours. Emails were completely erratic the first day my site was up and running. So I would recommend waiting 24 hours after site install to even BOTHER trying to fix these issues if you are dealing with a fresh install. Because the email delay will keep you from knowing if it worked! See note from dreamhost customer support.

    This is related to our SPAM prevention policy. It states that the FROM
    address in any form must be an email on the same domain. For example, something like postmaster@your-site-domain.com.

    You can view all bounced emails in your FTP account. Once logged in under your username, click in the the folder /Maildir/new. Here you’ll be able to open your messages and see the errors reported as to why they were not delivered.

    i’m having the same problem

Viewing 11 replies - 16 through 26 (of 26 total)