Wired Impact

Thanks for reaching out @tucsoncleanandbeautiful. You’re definitely not missing anything. Usually when we see this it’s related to a conflicting plugin or theme, but not always. Would you mind trying a few things for us?

1. Update all of your plugins, especially the volunteer management plugin, to the newest version if you haven’t already.
2. Update WordPress to the newest version (4.9.6) if you haven’t already.
3. Switch to the default Twenty Seventeen theme and try to save a volunteer opportunity again. See if that fixes the problem. When you’re done testing please switch back to the theme you’re using now.
4. Deactivate all plugins except for the volunteer management plugin and see if that fixes the problem. Make sure to reactivate them when you’re done testing.

If none of those fix the problem let me know and we can discuss taking a look at the admin of your site to see what’s going on.

Jonathan

Excellent point about theme updates. Yes, if you’re using a theme that receives updates, such as those from WordPress.org or a paid theme, it’s probably best if you use a child theme. That said, you can always make a backup before any updates, then copy the wivm folder back within the theme after you update.

I’m happy to hear you were able to make your site automatically populate the email addresses. And I’m glad we were able to provide some direction.

I’ll go ahead and mark this as resolved, but let me know if you have any other questions.

Jonathan

Unfortunately, we don’t have any sample code to provide, but I can write out some steps that might be helpful for you:

1. Find the plugin file located at wp-content/plugins/wired-impact-volunteer-management/templates/opp-single-form.php
2. Copy that file into your current theme in a new folder called “wivm”
3. Within that file find the the label with the “for” attribute of “wivm_email”. This label and the input immediately after it are the ones you want to modify
4. You’ll most likely want to change the field type from “email” to “hidden”, then adjust the “value” attribute to automatically populate the correct email address. To do this I’d recommend taking a look at is_user_logged_in() and wp_get_current_user().

I hope that’s a good start. If you’d like us to give you a bid to help you all with it let me know, but hopefully you can get it working on your end. Good luck.

Jonathan

Since we haven’t heard from you in a while I’m going to mark this ticket as resolved. As always is the case, let us know if you have any other questions.

Jonathan

Since we haven’t heard from you in a while I’m going to mark this ticket as resolved. As always is the case, let us know if you have any other questions.

Jonathan

It’s great to hear you were able to make some progress Cindy. I’ll respond to your comments individually.

However, another issues that came up: When I went into the event and tried to send an “Email your volunteers”, it gave me that error message again and I’m wondering if it’s because when the original opportunity went out to those that signed up, it was sent under another email address. Could that be the issue? Maybe it’s a residual effect from things being a little wonky on this go-around.

The fact that the email address used before is different than the one used now shouldn’t cause an error to show up when you try to send an email. Just like before, this might be caused by the Mail Poet plugin, another plugin or an issue with your hosting provider.

Also, will those emails save themselves somewhere so I can refer back to them or reuse them? Since I was unable to send the email today, I don’t know how that works.

Unfortunately, the custom emails to volunteers aren’t currently stored for viewing later. That’s an interesting idea though and one we’ll jot down. Thanks for the suggestion.

I hope that’s helpful Cindy. Let us know how else we can help.

Jonathan

You’re welcome Udi. I’m sorry we weren’t able to provide a more helpful solution. If you have any other questions for us moving forward don’t hesitate to let us know.

Also, if you have time, we would really appreciate an honest review at https://wordpress.org/support/plugin/wired-impact-volunteer-management/reviews/. If not, no big deal.

Take care.

Jonathan

Thanks for reaching out Udi. You can display the featured images within the list of volunteer opportunities, but unfortunately, it would require you to have a decent knowledge of PHP and WordPress development. There is a templating system built into the plugin that allows you to adjust the layout of the list of opportunities, but to do that you have to copy files to your theme and adjust the code. Is that something you feel comfortable with? Or do you have a web developer that might be able to help you with this?

Jonathan