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  • Thread Starter wilsurn

    (@wilsurn)

    Hi Jeremy, I’ve done that and also spoke to the theme provider.
    Their email as below.

    Hi Wilsurn,

    As our engineers tried several fixes online, it does not seems to work.

    You may want to try to fully uninstall the plugins, reinstall and try again. You may want to follow the instructions provided in the following URL to download a Jetpack Compatibility Plugin so that they could better investigate the error: http://wordpress.org/support/topic/jetpack-publicize-error-message

    For your convenience, the instructions are as follows:
    1) Download the plugin from http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip
    2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
    3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
    4) Click the “Select All” button.
    5) Send the results of the test to our support team via this form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

    As much as we will like to help to resolve the issue, it seems to be the plugin error which is not our engineers are not well trained in the area and WordPress support team in the best position to provide the advise on the plugin.

    Best Regards,

    Mei Chen Loh
    SuperSupport Staff
    (65) 6288 6264

    Vodien Internet Solutions Pte Ltd
    Vodien . com

    Customer Feedback | How am I doing?
    Please let my manager know: bill.poh@vodien.com

    And I’ve also seek help from my theme engineers (Elegant Theme)

    User avatar

    Hi,
    please ask this in the WordPress or jetpack support forum as they may have a solution for this error;

    _________________
    Please Remember:

    For CSS Customizations Use The CSS Field In ePanel
    For PHP Customizations Use Child Themes
    To ensure that they will not lose your customizations when upgrading your themes

    Nothing works. Please do help me. Thanks. Appreciate your urgent assistant on the matter.

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