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[resolved] Jetpack Publicize Error Message (40 posts)

  1. scdigest1
    Member
    Posted 1 year ago #

    Hello -

    When attempting to add a Facebook / Twitter / Linkedin connection via the Jetpack Publicize settings, we receive the following error message:

    -32700: parse error. not well formed

    We've tried to find a solution via this forum or Google, but none seem to exist. Can you please advise how we should proceed.

    Thanks in advance!!

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Can you please try installing the Jetpack Compatibility Plugin, so we can investigate further?

    1) Download the plugin from http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip
    2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
    3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
    4) Click the "Select All" button.
    5) Send the results of the test to our support team via this form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

  3. scdigest1
    Member
    Posted 1 year ago #

    Hello -

    We are still receiving an error message, even after following your suggestions and after updating to version 2.01 today.

    The error code is the same: Error code: -32700

    Thanks again for your help!

  4. GokuMew2
    Member
    Posted 1 year ago #

    I got the same error when I used Firefox but it worked when I tried using Internet Explorer. Perhaps that'll solve the issue for you as well.

  5. scdigest1
    Member
    Posted 1 year ago #

    Thanks - I really appreciate it.

    I'm on a Mac, so I don't have access to IE, but Firefox, Chrome and Safari all result in the same error message.

  6. Ashley Michèlle
    Member
    Posted 1 year ago #

    I use am on an iMac with Mountain Lion, and I have exactly the same problem!

    I get the error message:

    "Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32301"

    So frustrating!

  7. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @Ashley Could you also send us an email with the results of the compatibility test, as I mentioned in my previous post?

  8. Kikirini
    Member
    Posted 1 year ago #

    Having the same issue here. Will try the compatibility test.

  9. Scott
    Member
    Posted 1 year ago #

    This has totally screwed up my Backup files. Not good.

  10. designsimply
    Member
    Plugin Contributor

    Posted 1 year ago #

    This has totally screwed up my Backup files. Not good.

    That shouldn't happen. Maybe try posting some additional detail about what happened in your case in a separate thread, including error messages and details about how your backups work if you can.

  11. miloz
    Member
    Posted 1 year ago #

    "Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32301"

    Same problem on Chrome, Safari, Firefox browsers and Mac and Linux OS
    :-((((

  12. hectorea
    Member
    Posted 1 year ago #

    I'm experiencing the same issue: Error code: -32700

    Did you find a solution?

    I've already sent you the Jetpack Compatibility Test

    I'm hosted in mochahost.com

    Thanks!

  13. lydiamunoz
    Member
    Posted 1 year ago #

    I have the same problem when I clic in "Añadir nueva conexión Facebook."

    Something which should never happen, happened. Sorry about that. If you try again, maybe it will work.

    Error code: -32700

    Do you know how i can fix it, please?

  14. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @hectorea @lydiamunoz
    it seems that your site is not properly connected to your WordPress.com account. This might be caused by some conflicts between Jetpack and your server settings.

    If you use Varnish and Nginx on your server, you might be able to solve the issue by following the steps described here:
    http://usefulmix.com/wordpress-nginx-varnish-jetpack-xml_rpc-32700-glitch-fix/

    If you use a different server configuration, could you let me know about it? Does your server use any kind of caching, or do you use a Firewall to protect your site?

    Thanks!

  15. lydiamunoz
    Member
    Posted 1 year ago #

    I fixed it. I remember I uninstall jetpack and install again and reconnect. It started to work again... Thanks @Jeremy

  16. miloz
    Member
    Posted 1 year ago #

    I installed the last Jetpack update, but for the "sharing" function still get:

    Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32301

    :-(

    The other functions work fine.
    Thnx!
    m.

  17. JAZZPATHS
    Member
    Posted 1 year ago #

    Here the same of many:

    Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32301

    I guess that's should be a bug in Jetpack or, otherwise, at least you should consider to add some other instruction to users for Jetpack installation as part of plugin's setup process. I've tried various ways on different OS and browsers, the message is still there...

  18. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you both try to delete all Jetpack plugin files, and then install the plugin again? Your current jetpack folder might be missing some files.

    If that doesn't help, could you post your site URL here, or send it to us via this contact form, so we can have a look at your site?
    http://en.support.wordpress.com/contact/?jetpack=needs-service

  19. T.T.Tassel
    Member
    Posted 1 year ago #

    Hi
    I have been getting the same error message, I have followed your instructions and removed jetpack and the installed it again but still get the same error message, so here is my site address http://www.burlesquefinland.com

    Many thanks

  20. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Can you please try installing the Jetpack Compatibility Plugin so we can see some additional information from your site?

    1) Download the plugin from http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip
    2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
    3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
    4) Click the "Select All" button.
    5) Send the results of the test back in an email, via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

    Thanks!

  21. T.T.Tassel
    Member
    Posted 1 year ago #

    Thanks Jeremy
    I have done that, and hope to get a fix for this issue soon :)

  22. Tim Moore
    Moderator
    Plugin Author

    Posted 1 year ago #

    For folks receiving the -32301 error code, that usually means that your site is set to private in some way. Either your web host will not allow connections from our servers at WordPress.com or you've set up your site to be accessible to only certain folks, which means Jetpack will not have access.

  23. gillesenvrac
    Member
    Posted 1 year ago #

    Hello,

    I don't receive a code of error and the Facebook and Twitter buttons are functional, but it's the buttons under the "plus" menu that are not visible. No mouse over visibility, and the link activated when clicked is a simple # added to the post URL.

  24. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    @gillesenvrac Could you post in a new thread about this, since the problem seems to be different?
    Thanks.

  25. cpoteet
    Member
    Posted 1 year ago #

    Tim what then do I need to tell my host to get this to work? I'm getting that error message, and I can't find any way to resolve it.

  26. miloz
    Member
    Posted 1 year ago #

    I'm getting that error message, and I can't find any way to resolve it.

    even after WP 3.5 update, I still get "Error code: -32301" only for "Publicize" function :-(

  27. ivanovyordan
    Member
    Posted 1 year ago #

    I am getting this error as well.
    I understand it MIGHT be my host - I spoke with them today and went ahead and did the following:
    Reinstall wordpress
    reinstall jetpack
    Registered a new website
    Completely new blog and new address

    again I get this error
    "Something which should never happen, happened. Sorry about that. If you try again, maybe it will work. Error code: -32301"

    Please this is getting very frustrating as I need that feature to re-novate all the websites and pages.
    I sent a support ticket - still no one got back to me - any idea? What should I tell my hosting company about this if needed? How can I fix it myself?
    No whitespaces
    no plugin issues ( all is brand new thus shouldnt)
    automated installation and not manual
    all else works perfectly

  28. miloz
    Member
    Posted 1 year ago #

    "32301" Issue

    Wow! It finally works!

    I already tried to configure the 'Publicize' function, and it suddenly connected with LinkedIn, Twitter and Facebook apps.

    Thanks to those who fixed it! :-)

  29. T.T.Tassel
    Member
    Posted 1 year ago #

    Hi again
    I have never fully given up on this function, and keep returning to it in the hopes that it would work. Well after reading miloz's recent success with it, I once again tried, and while clicking through all the selections (facebook, flickr, etc,etc,etc), suddenly one of them connected to the service (although this was not the one I wanted), inspired by this turn of events I continued to try them all again, and again,and again, until the service I wanted finally gave in and connected.
    So it seems that there is/was no problem with my server settings, just a temperamental feature, that did in the end work.
    Thank you to all the contributors in this thread.

  30. jmhayden30@aol.com
    Member
    Posted 1 year ago #

    Getting the same error message (-32301) today when trying to re-add a Twitter account with Publicize. The Post By Email function has also stopped working. Help.

    http://www.redmondsmusic.com

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