Will Stocks

Okay, the post title in the email links to the correct URL. It’s only the URL in the email footer that uses the post ID. Is that what you see on your end as well?

Correct – the title has the correct URL applied and the URL at the bottom (the more obvious bit) has the post ID.

So if I enable wp.me, that should show up in the URL field on the emails? I’m kind of happy to do that. I don’t recall why I disabled it (probably just because I was not using it), but I assume that if I enable it, this is the only place that the short URL would show/be used unless I manually use it elsewhere?

I have just published https://willstocks.co.uk/i-have-a-new-website/

It came through (as I’m sure you have seen) via email as https://willstocks.co.uk/?p=2881 🙁

I also recorded the process of posting, just for reference. I’ll send a link to that in a mo!

I had a response from Amazon Associates: The only support channel for the AALB plugin is this forum.
They also suggested I reach out on the associates forum, just to see what’s what… I posted but have not received a response there either (again, it seems like a community forum rather than an “Amazon Support” forum): https://engagedforums.com/discussions/Amazoncouk_Associates_Discussion_Board/Discussions/Amazon_Associates_Link_Builder__Supported_or_Abandonware/am-assocuk/3943.1?dbg=6&nav=messages

In the meantime, I’ve disabled the AALB plugin on my site because it’s doing more harm than good. We’ve had over 9 weeks of no response (to any support requests) so I’m on the brink of considering the AALB plugin abandon-ware at this point, which I find very strange because less than 6 months ago it’s all I saw when I logged in to my Associates portal and now I’m without alternative – I either suffer poor performance, throttled API calls, a bloating DB, incompatibilities… or I take the revenue hit.

@amazonlinkbuilder are you able to offer up any support/advice at all please?

Hi @darnelldibbles

It is indeed!

I received an email at 13:08 (down) and then another at 13:17 once I had resolved the issue. What time are you seeing the first email firing?

My site actually went down between 12:40 and 12:45 (I got my first Uptime Robot through at about 12:49/12:50)

So it was a little under half an hour between the actual outage and the first notification (give or take the 5 minute allowance for the checks – I believe my Uptime Robot plan is about the same check frequency)

Sent in – thanks @vmarko 😀

Thanks @vmarko 🙂

If you’re able to advise how I can generate them, I’m happy to do so! If not, I’ll fire in a message to your contact form as suggested 🙂

Thanks,

Will

FWIW, I have just tried reaching out via Twitter as well 😔

Hey @amazonassociate, is there an email address available that supports the Link Builder plugin for WordPress? A lot of us are having pretty significant issues with it (https://t.co/5LwxRBlRsp for example) but we’re struggling to get a response to the more significant threads 😔

— Will Stocks (@willstocks_) March 22, 2019

Hopefully we will hear something soon one way or another

Thanks @vmarko 🙂

I won’t add it myself for now, I will await a new version!