webda
Forum Replies Created
-
Hello Curtis,
thank you for your reply. Doing a clean install allowed us to upgrade to the newest version.
There seems to be a second issue with displaying the form on the frontend, but that exists in both versions and appears to be unrelated to this issue. We’re opening a ticket at ninjaforms for this matter.
I reinstalled the plugin several times in all possible ways known to me, by the way.
Thank you for your answer.
Yes, Ninja Forms is shown as “activated” on the plugins page.
Unfortunately, even if I deactivate every single other plugin (there are just 3 other plugins used in my site), the menu item for Ninja Forms won’t show up.
If I manually call the URL of the Ninja Forms configuration from the previous version, I get an error saying that I am not authorized to see this page.
This problem is really frustrating to me because we don’t get any error or any other hint 🙁