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Forum Replies Created
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Forum: Plugins
In reply to: [Event Tickets and Registration] No count/total on All Tickets pageHi @d0153
Apologies for the delay, I’ve been away for a few days so just catching up.
Please see below screenshots of the tickets set up on the page – I hadn’t noticed that the count of sales isn’t updating on there either, yet as you can see from the earlier screenshots there are completed sales (we’re received payment from Stripe for them too).
https://snipboard.io/frhmbi.jpg
https://snipboard.io/MOYzdg.jpg
Thanks for your help, very much appreciated. 🙂
Cheers, Marc
Forum: Plugins
In reply to: [Event Tickets and Registration] No count/total on All Tickets pageHi @tristan083,
Thanks for coming back to me. Answers to your questions below –
- No, as mentioned in the original post this is Events Tickets standalone, as the website does not usually sell tickets and this is a one off event. The tickets are configured to a page.
- Payment gateway is Stripe, with webhooks properly configured.
- Test mode is not enabled, these are live customer transactions.
Cheers 🙂
Forum: Plugins
In reply to: [Event Tickets and Registration] No count/total on All Tickets pageHi @tristan083,
That’s very odd, as I can still see the screenshots in the message above – they are hosted in an image repository.
Not a problem, please see below links –
https://snipboard.io/5NmJZ7.jpg
Forum: Plugins
In reply to: [Event Tickets and Registration] No count/total on All Tickets pageHi @tristan08, thanks for getting back to me. I don’t have the ability to screen record on the device I’m currently using, so have attached some additional screenshots below – I’ve cropped these to ensure customer data isn’t visible, however it shows that we do have current sales against the tickets, and that this sales data isn’t being reflected in the totals on the All Order page. Hope this helps.


