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  • Thread Starter vixjarman

    (@vixjarman)

    Thanks!

    Thread Starter vixjarman

    (@vixjarman)

    Hi Melinda
    Thanks so much for your reply! I finally narrowed it down last night to a rogue caching plugin which for some reason had got stuck on an old view. I’ve deactivated it and it’s now all working. I’ve not had chance to reactivate and see if the same problem occurs. Out of interest, is it worth using a caching plugin to speed up my site and can you recommend one? I was using ‘WP Cache’.
    Thanks v much

    Thread Starter vixjarman

    (@vixjarman)

    Just doing some more checking. The only place my shop looks correct is on my desktop which is presumably because I am looking at it from clicking ‘preview’ on a product listing. My shop page is incorrect on my husbands desktop and mobile view which means it’s not just a mobile thing….anyone, please help??!

    Thread Starter vixjarman

    (@vixjarman)

    System report –

    
    ### WordPress Environment ###
    
    Home URL: https://victoriajarman.co.uk
    Site URL: https://victoriajarman.co.uk
    WC Version: 3.4.1
    Log Directory Writable: ✔
    WP Version: 4.9.6
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.30 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 128 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.59.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.36-82.1-log
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.4.1
    WC Database Prefix: wpbp_
    MaxMind GeoIP Database: ✔
    Total Database Size: 10.15MB
    Database Data Size: 8.37MB
    Database Index Size: 1.78MB
    wpbp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
    wpbp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
    wpbp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
    wpbp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
    wpbp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
    wpbp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
    wpbp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
    wpbp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
    wpbp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
    wpbp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
    wpbp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
    wpbp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
    wpbp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
    wpbp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
    smackuci_events_xml: Data: 0.02MB + Index: 0.00MB
    smackuci_history_xml: Data: 0.02MB + Index: 0.00MB
    smack_field_types_xml: Data: 0.02MB + Index: 0.00MB
    wpbp_commentmeta: Data: 0.02MB + Index: 0.03MB
    wpbp_comments: Data: 0.05MB + Index: 0.09MB
    wpbp_links: Data: 0.02MB + Index: 0.02MB
    wpbp_loginizer_logs: Data: 0.00MB + Index: 0.00MB
    wpbp_options: Data: 2.14MB + Index: 0.08MB
    wpbp_pmxi_files: Data: 0.02MB + Index: 0.00MB
    wpbp_pmxi_history: Data: 0.02MB + Index: 0.00MB
    wpbp_pmxi_imports: Data: 0.02MB + Index: 0.00MB
    wpbp_pmxi_posts: Data: 0.17MB + Index: 0.00MB
    wpbp_pmxi_templates: Data: 0.02MB + Index: 0.00MB
    wpbp_postmeta: Data: 2.52MB + Index: 0.69MB
    wpbp_posts: Data: 2.50MB + Index: 0.22MB
    wpbp_responsive_menu: Data: 0.02MB + Index: 0.00MB
    wpbp_termmeta: Data: 0.02MB + Index: 0.03MB
    wpbp_terms: Data: 0.06MB + Index: 0.03MB
    wpbp_term_relationships: Data: 0.06MB + Index: 0.05MB
    wpbp_term_taxonomy: Data: 0.05MB + Index: 0.03MB
    wpbp_usermeta: Data: 0.02MB + Index: 0.03MB
    wpbp_users: Data: 0.02MB + Index: 0.05MB
    wpbp_wc_download_log: Data: 0.02MB + Index: 0.03MB
    wpbp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
    wpbp_yoast_seo_links: Data: 0.05MB + Index: 0.02MB
    wpbp_yoast_seo_meta: Data: 0.11MB + Index: 0.00MB
    wp_ultimate_csv_importer_log_values_xml: Data: 0.02MB + Index: 0.00MB
    wp_ultimate_csv_importer_manageshortcodes_xml: Data: 0.02MB + Index: 0.00MB
    wp_ultimate_csv_importer_mappingtemplate_xml: Data: 0.02MB + Index: 0.00MB
    wp_ultimate_csv_importer_shortcodes_statusrel_xml: Data: 0.02MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 404
    boxzilla-box: 2
    custom_css: 1
    customize_changeset: 2
    feedback: 208
    jetpack_migration: 2
    jetpack-portfolio: 6
    jp_img_sitemap: 3
    jp_sitemap: 3
    jp_sitemap_master: 3
    jp_vid_sitemap: 2
    mc4wp-form: 1
    nav_menu_item: 35
    oembed_cache: 1
    page: 32
    post: 40
    product: 16
    product_variation: 97
    revision: 67
    shop_coupon: 1
    shop_order: 5
    shop_order_refund: 1
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (14) ###
    
    Akismet Anti-Spam: by Automattic – 4.0.7
    Boxzilla: by ibericode – 3.2.4
    Elementor: by Elementor.com – 2.0.14
    Featured Images in RSS w/ Size and Position: by 5 Star Plugins – 1.4.8
    Flexible Shipping: by WP Desk – 2.1.3
    Jetpack by WordPress.com: by Automattic – 6.1.1
    Loginizer: by Raj Kothari – 1.4.0
    MailChimp for WordPress: by ibericode – 4.2.2
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.14.11
    
    WooCommerce Services: by Automattic – 1.14.1 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.4.1
    Yoast SEO: by Team Yoast – 7.5.3
    WP Fastest Cache: by Emre Vona – 0.8.8.1
    WP-Sweep: by Lester 'GaMerZ' Chan – 1.0.12
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #2145 - /shop/
    Cart: #5250 - /cart/
    Checkout: #5251 - /checkout/
    My account: #5252 - /my-account/
    Terms and conditions: #2136 - /tcs-customer-promise/
    
    ### Theme ###
    
    Name: Boutique
    Version: 2.0.12 – 2.0.14 is available
    Author URL: http://woocommerce.com
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 2.2.7 – 2.3.2 is available
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    Thread Starter vixjarman

    (@vixjarman)

    Thank you James, will do.

    Thank you that worked! Much obliged.

    Thank you.

    It doesn’t appear to have worked but I may have done it wrong. site is https://victoriajarman.co.uk/

    Could you tell me where I should insert this css please? thanks

    Thread Starter vixjarman

    (@vixjarman)

    I’ve been looking through my posts again and I think there are more images there than I realised so one of the above options has done something since my first import which didn’t do much. Not everything is there though so I still need to go through it all and check. And I need to find a reliable plugin that updates url’s now!

    Good luck!

    Hi
    I am also having problems importing images. I am transferring from wordpress.com to wordpress.org. Some of my images have been transferred across with the import, but some haven’t. I’ve tried running this new wordpress importer plugin and it’s still not got everything. Can you help please?
    Many thanks, Victoria

    vixjarman

    (@vixjarman)

    Just wondering if this was resolved in the end? I recently activated this theme and it re-ordered my existing menu and doesn’t show the drop downs. It doesn’t seem to register any change I make to my menu – even if I delete my menu it doesn’t remove it from my site.
    thanks

Viewing 11 replies - 1 through 11 (of 11 total)