Vicomi
Forum Replies Created
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Forum: Plugins
In reply to: [Comments - wordpress plugin by Vicomi] I can not login to configureHi Sara,
Thank you for your kind words!
We have sent you a password reset. If you need additional help please contact us directly to our support email: support[at]vicomi[dot.]com,
Thanks & Enjoy the plugin,
Regards,
Vicomi Support Team
Forum: Plugins
In reply to: [Reactions] Vicomi Dashboard not loading when using HTTPS in backendThank you patschi for your message, we are testing the SSL with the Feelbacks voting platform and will update a version for that in the future.
Regards,
Vicomi Support TeamForum: Plugins
In reply to: [Reactions] Latest version 1.06 is crashing websiteSure, we are here for any information/help.
Regards,
Vicomi support teamForum: Plugins
In reply to: [Reactions] Latest version 1.06 is crashing websiteHello patschi,
Thank you for your adding a message in the support wordpress page. Please contact us via email and we will provide you a VIP support for this issue and fix this issue for you. Ver 1.07 was released today for fixing this issue and already alive for your use. Please send us an email to: support[at]vicomi[dot]com.
Looking forward to getting your email,
Regards,
Vicomi Support Team
Forum: Plugins
In reply to: [Comments - wordpress plugin by Vicomi] LoginHello Edgehouse,
Thank you for your kind words.
Currently we cannot remove the Login from the Form. We have tested the Login file and saw that it does not put people off commenting as you wrote.
However, we will allow in the future this feature – so, please feel free to contact us in the near future via our support email and ask when it was changed.
Thank you,
Vicomi Support Team.
Forum: Plugins
In reply to: [Comments - wordpress plugin by Vicomi] Is there a French version?Hey There!
Currently we have the plugin in English, Spanish, Hebrew and German. Its easy to convert if you’d like to assist in the French translation.
If you like, please contact us and we will provide you with the text. Contact at: support (at) vicomi (dot) com.
Thanks!
Vicomi Support TeamForum: Plugins
In reply to: [Comments - wordpress plugin by Vicomi] Please contact us for any issues!Dear pkirtley,
The link you provided does not work. Please fix the link and go to our support page in vicomi.com and we will be happy to assist you!
Thank you,
Vicomi support teamForum: Plugins
In reply to: [Comments - wordpress plugin by Vicomi] Please contact us for any issues!Dear Noy, We have tried to answer you directly. Please feel free to use vicomi.com support page as well.We do have plans to build one soon. However, we encourage you to use our system in the meanwhile till we release this feature.
Thank you,
Vicomi support teamDear jasonpaulweber,
(1) Recommendation comments widget for increasing page-views and engagement. The widget recommends about other comments within your website. Yes, it should be here.
(2) Once you have at least 4 comments within your website this space should be full with comments. Here is an example: http://www.vicomi.com/demo
Please let us know if you need assistance.
Thank you,
Vicomi Support Team
Forum: Plugins
In reply to: [Comments - wordpress plugin by Vicomi] Comments not showing upDear jasonpaulweber,
We hope the problem was solved.
Please let us know if you need assistance.
Thank you,
Vicomi Support Team
Forum: Reviews
In reply to: [Comments - wordpress plugin by Vicomi] PDear Walls1,
Your ticket was answered, please check your email. Please send us additional email if the answer we gave didn’t solve the problem.
Looking forward to helping you with any issue!
Regards,
Vicomi Support Team.Forum: Reviews
In reply to: [Comments - wordpress plugin by Vicomi] PDear Jan,
You may enter our support link within Vicomi.com website. We will answer shortly for any question.
We will be happy to assist,
Regards,
Vicomi Support Team