Vicomi
Forum Replies Created
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Forum: Plugins
In reply to: [Reactions] Change the text colorHi Daniel!
Please go to https://vicomi.zendesk.com/hc/en-us. Also, in http://stats.vicomi.com/#/settings you may change language, text etc. If you want to change the text color please send a request with your site details (such as URL) to support (at) vicomi dot com.
We will be happy to assist,
Regards,
Vicomi Support Team
Forum: Reviews
In reply to: [Reactions] I can't use itHi righttheprophet,
Please contact us at support@vicomi.com and we will look into it right away.
Best,
The Vicomi Support TeamForum: Plugins
In reply to: [Reactions] Hide home pageHi Pedro,
Thank you for contacting us!
This is the correct expression you wrote above but it wasn’t appearing that way in your dashboard. We corrected it and the Feelback Reactions are now gone from the home page. 🙂
Best,
The Vicomi Support TeamForum: Plugins
In reply to: [Reactions] OPTION TO SWITCH OFF RECOMENDED POSTSHi Papul,
I wanted to update you that we have a new feature allowing you to adjust/remove the recommended posts after click.
You can now choose between 3 options in your dashboard:
1) Show recommendations after click (default)
2) Always show recommendations
3) Remove recommendationsTo learn more go to: https://vicomi.zendesk.com/hc/en-us/articles/208651985-How-do-I-remove-adjust-vicomi-recommendations-
Best,
The Vicomi Support TeamForum: Plugins
In reply to: [Reactions] OPTION TO SWITCH OFF RECOMENDED POSTSHi Papul,
Thank you for the kind words about the plugin!
If you send a message to our support team, support@vicomi.com, we will remove the recommendations for you.
Best,
The Vicomi Support TeamForum: Plugins
In reply to: [Reactions] Dashboard very slow, fail on AndroidHi HaloPinay,
I am sorry to hear that you removed the plugin.
This is not standard behavior for our dashboard. If you contact us at support@vicomi.comm we can look into why your dashboard is taking so much time to load.
Best,
The Vicomi Support TeamHi HaloPinay,
Thank you for your questions!
We are working on adding additional sharing options to platforms such as Twitter and G+. We will announce when these additional sharing features are available.
We frequently add more emoji themes so you can find ones that best fit your site. We currently provide 19 different themes to choose from! We are also working to provide more customization options in future versions of the plugin.
We do currently have the option to block the Feelbacks from showing up on certain pages. To learn how, follow the steps on our FAQ page here.
Best,
The Vicomi Support TeamHi khilan_shine,
Thank you for contacting us!
Currently all custom changes to the Vicomi comments are taken care of by our development team. Please contact us at support@vicomi.com with:
1) Your request
2) the url of your website
3) The email associated with your vicomi accountThanks,
The Vicomi Support TeamForum: Reviews
In reply to: [Reactions] Cool plugin!Hi kareyokey92,
Thank you for contacting us!
Yes, the Facebook share feature is available to all our users! You can activate it on the settings page of your dashboard.
Full directions on our support page: https://vicomi.zendesk.com/hc/en-us/articles/207444379
Thanks,
The Vicomi Support TeamForum: Reviews
In reply to: [Reactions] Good Idea, but…Hi Philip,
Happy to help 🙂
Thank you very much for the review and for your kind words about the plugin!
Please feel free to reach out again in the future if you have any questions.
Best,
The Vicomi Support TeamForum: Plugins
In reply to: [Reactions] Dutch TranslationHi robwiekart,
You can manually set your text using our new dashboard. Just follow the directions here: https://vicomi.zendesk.com/hc/en-us/articles/205862831-How-do-I-change-my-Feelbacks-text-
We are always looking to provide Vicomi Feelbacks in more languages! If you would be willing to provide us with a Dutch translation, please contact us at support@vicomi.com and we will send you the short document to fill out.
Thanks!
The Vicomi Support TeamForum: Reviews
In reply to: [Reactions] good but not perfect yetHi eman3mad,
Thank you for your feedback! Please send us a message at support@vicomi.com with the url of your site and we can remove the related content suggestions for you.
In the future you will have the option to select whether or not you want to include the recommended content.
Thanks,
The Vicomi Support TeamForum: Reviews
In reply to: [Reactions] No SSL/HTTPS support — currentlyHi JC,
To follow-up on your comment, I wanted to let you know that we now support https. Additionally, the rest of your requests are on our roadmap.
If you are interested in learning more details about the https for your site please contact us at support@vicomi.com
Thank you,
The Vicomi Support TeamForum: Plugins
In reply to: [Reactions] Use this to prevent vicomi widgets to load in certain pagesHi bellou,
Could you please send an email to our support page (support[at]vicomi[dot]com) with a link to your website, so we can have a look?
Forum: Plugins
In reply to: [Reactions] Removing Powered by VICOMIHi bellou,
Thank you for your question!
Currently, we do not offer white labelling of our Feelbacks, and therefore do require that you keep the “Powered by VICOMI” at the bottom of the widget.
Best,
The Vicomi Support Team