Vicomi

Hi bellou,

Thank you for contacting us!

We do provide French as one of our primary Feelbacks languages! You can follow the steps here on our FAQ page to find out how to register, or re-register for the French version of the plugin.

For your second question, currently all custom changes are taken care of by our development team. Please contact us at support[at]vicomi[dot]com with the url of your site, the email you used to register, and the custom change you would like to make to the Feelbacks (i.e. which are emotions are you looking to change; are you looking to change just the text of the reaction, the icon, or both the text and the icon?).

Thank You,
The Vicomi Support Team

Hi nessynoodles,

Thank you for contacting us!

If you could send a message to support[at]vicomi[dot]com with the email that you used to register and the url of the website you are looking to add the plugin to, we will have a look to see what is going on.

Thanks,
The Vicomi Support Team

Hi henrilegrand,

Happy to help out a fan! 🙂

We have yet to encounter this problem with the Feelbacks on other sites. I quickly googled the error message “This plugin has no valid header” and it seems like one of the fixes is to download and install the plugin manually.
Instructions: https://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

Another, potentially easier, fix would be to register for a code on our website which you can then add to your sites’ html (http://www.vicomi.com/products/feelbacks/register).

If you are having trouble with either solutions please contact us at support[at]vicomi[dot]com for further assistance.

Best
The Vicomi Support Team

Hi JC,

Thank you for contacting us!

We are working on providing SSL/HTTPS and it will be in a future version of the plugin.

Regarding the login problem – if you open a ticket on our support page by emailing support[at]vicomi[dot]com and providing us with your site name and the email you registered with, we will check into the problem right away.

Thank you,
Vicomi Support Team

Hi simguys,

We can check into the issue for you and see what is going on.

If the plugin is currently activated on the site then we can check it if you provide us with the site name and url.

Otherwise, we will need to know the email you used to register. If you would like to keep that private you can open a ticket on our support page by emailing support[at]vicomi[dot]com

Thank You,
Vicomi Support Team

Hi Vadim,

Thank you for your feedback. We are always looking for suggestions on ways to improve our plugins.

1. We do offer various moderation tools, moderation insights, and spam tools including the option to block certain IP addresses and restrict specific words. Check out all the options on the dashboard.

2. We don’t currently have the option to comment using a wordpress account, but users do not have to login to their Facebook or Vicomi account to leave a comment. We also provide the option for users to comment by adding their name, or they can even choose to comment anonymously.

3/4. Those are some great ideas. We do not currently have those widgets available, but we do offer a variety of other free emotional tools like the emotional votings plugin for WordPress, as well as a trending widget and gallery to display your most emotional content.

Thank You,
Vicomi Support Team

Here are the steps to removing your Feelbacks plugin from specific pages:

Step 1:
Log in to the website with your username and password.
http://dashboard.vicomi.com/

Step 2:
Go to settings tab:

Step 3:
Go to block widget:

Step 4:
Enter the rejex (regular expression) URL, as you may see in the following examples (also in the page itself):

Examples:
^http:\/\/vicomi.com\/block -will block every url that starts with ‘http://vicomi.com/block’
^http:\/\/vicomi.com\/block$ -will block the exact url ‘http://vicomi.com/block’
block -will block every url that contains ‘block’

After adding the URLs, press “save”.

That’s it!

Hi Jumzle Team,

Thank you for your kind words!

We looked for the issue and didn’t find it. Please try to re-check it now. If you need additional help please contact us directly to our support email: support[at]vicomi[dot.]com, so we can provide with the best support.

Thanks & Enjoy the plugin,

Regards,
Vicomi Support Team