Trustindex
Forum Replies Created
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Ok, it is fixed. Please re-connect or re-download the review (under the My reviews tab)
Thank you for your patience.
Feel free to write to us if you need any assistance,
Tom
TrustindexOk, it is fixed. Please re-connect or re-download the review (under the My reviews tab)
Thank you for your patience.
Feel free to write to us if you need any assistance,
Tom
TrustindexHello,
Please give us some hours, checking the problem…
I will get back to you soon,
Tom
TrustindexForum: Plugins
In reply to: [Widgets for Google Reviews] DOWNLOAD REVIEWSHello @housedelafunk ,
Download button will be back automatically in some days/week. (Review downloads are constant cost for us, we couldn’t financially support it so everyone could update every day… So now, free users can update every few days, but in the long term, software could works, our bills are not so high …
You can read more about it here: https://www.trustindex.io/frequently-asked-questions/#limitation
Let me know, if you need further info,
Tom
Trustindex- This reply was modified 4 years, 10 months ago by Trustindex. Reason: tagging
Forum: Plugins
In reply to: [Widgets for Google Reviews] Stars not displayedHello @oliwanatu ,
Can you send me the content of the Troubleshooting tab of the plugin? (Before it, please update the Tripadvisor plugin as well)
- This reply was modified 4 years, 10 months ago by Trustindex. Reason: I have found the URL
Forum: Plugins
In reply to: [Widgets for Google Reviews] Desktop Shows Only 1 Review at a timeHello @stanel ,
Problem solved. Please refresh on your site and you will find 3 columns in the widget.
(If not, please clear your browser’s cache )Thank you for your patience!
Let me know, if you need further assistance,
Tom
TrustindexForum: Reviews
In reply to: [Widgets for Google Reviews] Totalmente RecomendadoGracias, @cibergod!
No dude en escribirnos, si necesita ayuda,
Tomás
TrustindexForum: Plugins
In reply to: [Widgets for Google Reviews] Desktop Shows Only 1 Review at a timeWhile we are checking your site, here it is the answer for your question:
You can connect several Google profiles as well, if you have an account at https://www.trustindex.io
There you can connect them:
– If you want to show those reviews separately, you should connect Google listings one-by-one in a separate company/domain profile
– If you want to show those reviews altogether, you can connect all your Google listing into one company/domain profile in your Trustindex account.Feel free to test it, there is a 7 day trial after registration.
If you want to upgrade to a paid package, this is a little help to select a package: https://admin.trustindex.io/support/package_pick
These are paid package features (for example):
– Auto review downloading,
– Unlimited number of reviews,
– Many reviews (from different platforms) in the same widget,
– Many widget layouts at the same time.You can find our packages here: https://www.trustindex.io/prices/
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I will get back to you soon with your site’s problem. (But you can help us by attaching the content of the Troubleshooting tab’s content.)
Forum: Plugins
In reply to: [Widgets for Google Reviews] Desktop Shows Only 1 Review at a timeThank you, we are checking it. Can you send me the (debug) content of the Troubleshooting tab?
Forum: Plugins
In reply to: [Widgets for Google Reviews] Custom CSS won’t applied– The first line is working.
– The second line: also. (This is why you should reposition the logo to align it to the middle)
– The last one is unnecessary: every item in tag is bold now. No need extra CSS rule for it.Forum: Plugins
In reply to: [Widgets for Google Reviews] Desktop Shows Only 1 Review at a timeHello @stanel ,
Can you send me the URL of your (test) site/page, where I can check the problem?
I think the theme’s CSS will override something and I have to see that, to make the solution.Thank you and waiting for your reply,
Tom
TrustindexForum: Plugins
In reply to: [Widgets for Google Reviews] Custom CSS won’t appliedHello,
Your CSS code’s selectors are wrong. Use these (if you want to modify the widget in the footer):
.ti-widget[data-layout-id='27'] { padding-bottom: 5px!important; } .ti-widget[data-layout-id='27'] .ti-widget-container * { line-height: 1.6em !important; } .ti-widget[data-layout-id='27'] strong, .ti-widget[data-layout-id='27'] strong * { font-weight: normal!important; }I think, the last line is unnecessary.
Feel free to write us, if you need further assistance,
Tom
TrustindexForum: Plugins
In reply to: [Widgets for Google Reviews] No spacing between iconsHello,
Cool, now it is better. If you add these lines, the other parts will be OK as well:
.et-db .ti-reviews-container-wrapper { margin-left: 20px !important; margin-right: 20px !important; } .et-db .ti-widget .ti-footer { text-align: center !important; } .et-db .ti-widget.ti-goog .ti-star { margin-right: 1px !important; }Forum: Reviews
In reply to: [Widgets for Google Reviews] ExcelenteThank you for your lines!
Tom
TrustindexForum: Reviews
In reply to: [Widgets for Google Reviews] 5 STARSThank you, @vchessacademy !
Feel free to write us, if you need any assistance,
Tom
Trustindex