tpaksu

Hi sergiolopezdev!

Thank you for pointing out this issue. I will submit this to our team as a bug. I do not have a planned date for a fix at this time but can assure you we will work on it as soon as possible and will notify you when an update is available.

Thank you!
Best Regards,
Taha

Hi TF28,

I have two things left to ask, if those also don’t help, we may need you to create a ticket on WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

So the last two questions to ask are:

– Can you try disabling, deleting, and re-installing the plugin? Maybe a file is corrupt on the installation.
– Can you check if your server has all the requirements that’s mentioned on this page: https://woocommerce.com/document/server-requirements/#section-2

Hope that helps.

Best regards,
Taha

Ok then, do you see any AJAX errors on the Network tab after clicking the “Skip setup store details” link?

In common web browsers like Google Chrome or Firefox, you can “right-click” and then click “Inspect” or “Inspect Element” to open the developer tools in your browser. Then, in Developer Tools, navigate to “Network” and click on the link again. Scroll down to the end of the requests list, and check if there is a request written in red text.

Can you share the response of the failing request, and also any errors on the “Console” tab, if exists on the developer tools?

Best regards,
Taha

Hi TF28,

Thank you for contacting WooCommerce. We are sorry about the trouble here and would like to help.

> the setup wizard does not save the settings and shows an error message instead.

I understand that you’re having trouble finishing the setup wizard for WooCommerce because you are having an error saving settings, and you want to disable the wizard, or fix the error it is producing. Correct me if that’s not the case here.

> How to disable the wizard
Can you try:
– navigating to [your website here]/wp-admin to see if you can access the backend on your website, without entering the setup wizard again?
– Clicking the “Skip setup store details” link on the bottom of the first page, so you can skip it all?

If you can provide us with a screenshot with the error you are having, so that we can see what you are describing?

If you don’t already have a screenshot service installed, here are a few free options:

* https://snipboard.io
* http://skitch.com/
* http://getcloudapp.com/
* http://awesomescreenshot.com/

There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

Best regards,
Taha

Hi @grayhunter,

Can you try this snippet and check if it works for you? It’ll append a button above the editor, which collapses the editor when clicked. And expands it when clicked again.

function add_inline_script() {
	global $post;
	if($post->post_type === "product" && $post->filter === "edit") {
		echo "<script>
			(function($){
				$(document).ready(function(){
					var button = $('<button id=\"collapse_editor\" type=\"button\">Show/Hide</button>');
					button.on('click', function(){ $('#postdivrich').toggle('hidden'); });
					button.insertBefore('#postdivrich');
				});
			})(jQuery);
		</script>\n";
	}
  }
  add_action( 'admin_footer', 'add_inline_script', 0 );

Let us know if it works!

Best regards.

Hi @grayhunter,

Thank you for contacting WooCommerce! We’re happy to help you with this.

Could you please provide us with a screenshot so that we can see what you are describing?

If you don’t already have a screenshot service installed, here are a few free options:

* https://snipboard.io
* http://skitch.com/
* http://getcloudapp.com/
* http://awesomescreenshot.com/

There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

Thanks!

Best regards,
Taha

Hi Kirsten,

Thanks for sending the video, it helped me understand that you’re trying to disable the dev mode of the payments.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

Best regards,
Taha

Hi @barotoardi,

Can you try the answer that @chasky wrote about adding the Content-type: application/json header to your Postman request on your old host? I believe what you achieved with using CURL also can be achieved by using Postman, since the curl command you shared does contain that specific header.

Best regards.