Can’t disable safe mode woo commerce

  • Resolved housesittingtravellers

    (@housesittingtravellers)


    1 year, 11 months ago

    I can’t disable safe mode for my woo commerce store. I get the error “Error saving settings.” I am an administrator and have not had problems with this in the past.

Viewing 5 replies - 1 through 5 (of 5 total)
  • tpaksu

    (@tpaksu)

    1 year, 11 months ago

    Hello @housesittingtravellers,

    Can you clarify what you mean by “disabling safe mode”? Or better, can you share the screenshot of the place that you’re trying to disable it?

    Best regards.
    Taha

    Thread Starter housesittingtravellers

    (@housesittingtravellers)

    1 year, 11 months ago

    Hi Taha
    Thanks for your response. I just did a little video to show the problem. Hope this explains. https://www.loom.com/share/40b99d55d4c8485abed2a90075fcc0ec
    Kirsty

    tpaksu

    (@tpaksu)

    1 year, 11 months ago

    Hi Kirsten,

    Thanks for sending the video, it helped me understand that you’re trying to disable the dev mode of the payments.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Best regards,
    Taha

    tpaksu

    (@tpaksu)

    1 year, 11 months ago

    Hi Kirsty,

    I realized that I mispronounced your name, sorry for that.

    I’ve researched a bit more and found a possible answer for your problem, can you try disabling the new checkout experience by going to WP Admin > Payments > Settings and opening the dropdown menu by clicking the three dots like shown here: https://d.pr/i/01Wp7w

    Then save the settings. You can re-enable the new checkout experience after this and you should still be able to save all the settings as expected.

    Do let us know how that goes!

    Best regards,
    Taha

    Thread Starter housesittingtravellers

    (@housesittingtravellers)

    1 year, 11 months ago

    Awesome! Thank you so much – that worked. Really appreciate it.

Viewing 5 replies - 1 through 5 (of 5 total)
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