Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter toniallan

    (@toniallan)

    Hi, I found the plugin that was causing the error, which was Point of Sale for Woocommerce. Looks like I will have to find another plugin that can give me that feature as I am starting sales at markets and looking at a brick and mortar store, but also need the online order feature as well. Thanks

    Thread Starter toniallan

    (@toniallan)

    I don’t know how to upload images on this thread. But essentially, my order screen takes forever to load and it is only showing 1 order instead of 4. when I click on the one order to open it… it takes forever then throws.

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    Thread Starter toniallan

    (@toniallan)

    ### WordPress Environment ###

    WordPress address (URL): https://spiritualstore.com.au Site address (URL): https://spiritualstore.com.au WC Version: 7.1.0 REST API Version: ✔ 7.1.0 WC Blocks Version: ✔ 8.7.5 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: –
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 8.0.25
    PHP Post Max Size: 32 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.86.0
    OpenSSL/1.1.1s

    SUHOSIN Installed: –
    MySQL Version: 5.7.40
    Max Upload Size: 8 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 7.1.0
    WC Database Prefix: wp_
    Total Database Size: 15.31MB
    Database Data Size: 13.20MB
    Database Index Size: 2.11MB
    wp_woocommerce_sessions: Data: 0.54MB + Index: 0.02MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.37MB + Index: 0.16MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.25MB + Index: 0.18MB + Engine MyISAM
    wp_cartflows_ca_cart_abandonment: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_cartflows_ca_email_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ce4wp_abandoned_checkout: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ce4wp_contacts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ced_etsy_accounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_ced_etsy_profiles: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_coupons: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_coupon_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_customers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_followup_customer_carts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_followup_customer_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_customer_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_email_excludes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_email_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_email_orders: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_followup_email_tracking: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_followup_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_order_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_subscribers_to_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_followup_subscriber_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
    wp_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_jetpack_waf_blocklog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_mapping_to_external_entities: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletters: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_newsletter_templates: Data: 1.29MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_scheduled_tasks: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    wp_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_segments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_bounces: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_subscribers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_user_agents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 6.67MB + Index: 0.40MB + Engine MyISAM
    wp_postmeta: Data: 2.74MB + Index: 0.60MB + Engine MyISAM
    wp_posts: Data: 0.73MB + Index: 0.12MB + Engine MyISAM
    wp_sendlelogs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_tm_taskmeta: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_usermeta: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_bundle_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_points_rewards_user_points: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_points_rewards_user_points_log: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_pos_grid_tiles: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
    wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wml_entries: Data: 0.13MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

    ### Post Type Counts ###

    attachment: 591
    custom_css: 3
    customize_changeset: 14
    elementor_library: 1
    fgf_rules: 1
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    mailpoet_page: 1
    nav_menu_item: 40
    page: 19
    pos_outlet: 1
    pos_receipt: 1
    pos_register: 1
    pos_session: 1
    pos_temp_order: 1
    post: 3
    product: 147
    product_variation: 203
    revision: 11
    shop_coupon: 5
    shop_order: 4
    wp_global_styles: 2
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (22) ###

    Advanced Import: by AddonsPress – 1.3.9
    Australia Post WooCommerce Extension: by WPRuby – 1.9.9 AfterShip Returns Center – #1 Self-Service Return & Label Generation Portal for Woocommerce: by AfterShip Returns Center – 1.0.5 Classic Editor: by WordPress Contributors – 1.6.2 Gutentor – Gutenberg Blocks – Page Builder for Gutenberg Editor: by Gutentor – 3.2.5
    Jetpack: by Automattic – 11.5.1
    Klarna Order Management for WooCommerce: by klarna krokedil – 1.7.0

    Klarna Payments for WooCommerce: by krokedil klarna automattic – 2.12.1

    Sendle Shipping Plugin: by Joovii – 5.9
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.20 Woo Partial.ly: by Partially Inc – 2.1.17 WooCommerce Dynamic Pricing: by Element Stark – 3.1.28 WooCommerce Email Customizer: by WooCommerce – 1.4.0 WooCommerce Payments: by Automattic – 5.1.0 WooCommerce PayPal Payments: by WooCommerce – 2.0.0 Point of Sale for WooCommerce: by Actuality Extensions – 5.5.4 WooCommerce Points and Rewards: by WooCommerce – 1.7.9 WooCommerce Shipping & Tax: by WooCommerce – 2.1.0
    WooCommerce: by Automattic – 7.1.0
    WP Super Cache: by Automattic – 1.9.1
    YITH WooCommerce Wishlist: by YITH – 3.15.0 Zip – WooCommerce: by Zip – 2.3.16

    ### Inactive Plugins (13) ###

    Akismet Anti-Spam: by Automattic – 5.0.2 Contact Form 7: by Takayuki Miyoshi – 5.6.4 Etsy Integration for WooCommerce: by CedCommerce – 2.1.9 Facebook for WooCommerce: by Facebook – 3.0.5 Follow-Up Emails: by WooCommerce – 4.9.24 Google Listings and Ads: by WooCommerce – 2.2.1 Heartbeat Control by WP Rocket: by WP Rocket – 2.0 Jetpack Boost: by Automattic – Jetpack Site Speed team – 1.5.4
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.11
    TikTok: by TikTok – 1.0.12
    WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.11.4 WooCommerce Sales Report Email: by WooCommerce – 1.1.25 WP Mail Log: by WPVibes – 1.0.2

    ### Dropin Plugins (2) ###

    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle) external (external) grouped (grouped) simple (simple) variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔

    ### WC Pages ###

    Shop base: #6 – /
    Cart: #7 – /cart/
    Checkout: #8 – /checkout/
    My account: #9 – /my-account/
    Terms and conditions: #1018 – /terms-and-conditions/

    ### Theme ###

    Name: Online Shop
    Version: 3.0.8
    Author URL: https://www.acmethemes.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔

    ### Templates ###

    Overrides: –

    ### Klarna Payments Request Log ###

    2022-11-07 05:29:24: KP Update Session
    Response code: 404
    Response message: {“headers”:[],”body”:”{\n \”error_code\” : \”NOT_FOUND\”,\n \”error_messages\” : [ \”Invalid session id\” ],\n \”correlation_id\” : \”39b34b2b-a511-45ce-93a8-5cf4f893341f\”\n}”,”response”:{“code”:404,”message”:”Not Found”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:55: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:53: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:52: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:52: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:48: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:46: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:45: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:44: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:38: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:33: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    2022-08-01 12:00:27: KP Create Session
    Response code: 401
    Response message: {“headers”:[],”body”:”<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>”,”response”:{“code”:401,”message”:”Unauthorized”},”cookies”:[],”filename”:null,”http_response”:{“data”:null,”headers”:null,”status”:null}}
    Correlation ID:

    ### Klarna Countries ###

    Production Countries: AU
    Test Countries: No countries selected

    ### WooCommerce PayPal Payments ###

    Onboarded: ✔
    Shop country code: AU
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – Vault enabled: ✔ Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: –

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page

    Disabled Features: minified-js
    new-product-management-experience
    settings

    Daily Cron: ✔ Next scheduled: 2022-12-03 01:22:26 +00:00
    Options: ✔
    Notes: 40
    Onboarding: completed

    ### WooCommerce Payments ###

    Version: 5.1.0
    Connected to WPCOM: Yes
    Blog ID: 208415890
    Account ID: acct_1LGEyu2E0DAHEcW8

    ### Action Scheduler ###

    Complete: 1,320
    Oldest: 2022-11-07 02:26:17 +0000
    Newest: 2022-12-02 14:24:10 +0000

    Failed: 2
    Oldest: 2022-08-01 06:16:31 +0000
    Newest: 2022-08-01 06:16:31 +0000

    Pending: 5
    Oldest: 2022-12-03 03:27:57 +0000
    Newest: 2022-12-07 14:36:39 +0000

    ### Status report information ###

    Generated at: 2022-12-02 14:25:04 +00:00 `

    Thread Starter toniallan

    (@toniallan)

    I have disabled all plugins except woocommerce and afterpay the problem is still there. I changed my theme as thought that could be the issue but the problem is still there. I’ve had afterpay australia technicians working on it for over 4 weeks and they are stumped too. Is there a snippet out there that will make the gateway use the home_url as it seems the site_url could be the issue

    Thread Starter toniallan

    (@toniallan)

    Hi thanks for the reply. There were 2 plugins that were conflicting with the site. I have left them deactivated and it works perfectly on every page now. Thanks

    Thread Starter toniallan

    (@toniallan)

    Here is my status report

    ### WordPress Environment ###
    
    Home URL: https://bookwormsofoz.com.au
    Site URL: https://bookwormsofoz.com.au/wordpressBOO
    WC Version: 3.5.7
    Log Directory Writable: ✔
    WP Version: 5.1.1
    WP Multisite: –
    WP Memory Limit: 64 MB
    WP Debug Mode: ✔
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Microsoft-IIS/7.5
    PHP Version: 7.1.7 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 100 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.54.1
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.21-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    Zapier Integration - Active Feeds: ✔ 1 active Zapier Feed.
    Zapier Integration - Cron Tasks: ✔ 0 pending Zapier cron tasks.
    Zapier Feed #1 Name: ✔ Customers
    Zapier Feed #1 Webhook URL: ✔ https://hooks.zapier.com/hooks/catch/4230013/0ug74a/
    Zapier Feed #1 Trigger: ✔ New Order
    Zapier Feed #1 Test Result: ✔ Successfully sent sample data to https://hooks.zapier.com/hooks/catch/4230013/0ug74a/.
    
    ### Database ###
    
    WC Database Version: 3.5.7
    WC Database Prefix: wp_
    Total Database Size: 18.72MB
    Database Data Size: 14.47MB
    Database Index Size: 4.25MB
    wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.01MB
    wp_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.08MB
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wp_ac_abandoned_cart_history_lite: Data: 0.09MB + Index: 0.00MB
    wp_ac_email_templates_lite: Data: 0.02MB + Index: 0.00MB
    wp_ac_guest_abandoned_cart_history_lite: Data: 0.02MB + Index: 0.00MB
    wp_ac_sent_history_lite: Data: 0.02MB + Index: 0.00MB
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB
    wp_comments: Data: 0.67MB + Index: 0.57MB
    wp_failed_jobs: Data: 0.00MB + Index: 0.00MB
    wp_followup_coupons: Data: 0.02MB + Index: 0.03MB
    wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB
    wp_followup_customers: Data: 0.02MB + Index: 0.06MB
    wp_followup_customer_carts: Data: 0.02MB + Index: 0.03MB
    wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB
    wp_followup_customer_orders: Data: 0.02MB + Index: 0.02MB
    wp_followup_email_excludes: Data: 0.02MB + Index: 0.05MB
    wp_followup_email_logs: Data: 0.02MB + Index: 0.05MB
    wp_followup_email_orders: Data: 0.23MB + Index: 0.09MB
    wp_followup_email_tracking: Data: 0.02MB + Index: 0.08MB
    wp_followup_followup_history: Data: 0.06MB + Index: 0.05MB
    wp_followup_order_categories: Data: 0.02MB + Index: 0.03MB
    wp_followup_order_items: Data: 0.02MB + Index: 0.05MB
    wp_followup_subscribers: Data: 0.02MB + Index: 0.03MB
    wp_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB
    wp_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB
    wp_links: Data: 0.00MB + Index: 0.00MB
    wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB
    wp_nm_personalized: Data: 0.00MB + Index: 0.00MB
    wp_options: Data: 4.62MB + Index: 0.30MB
    wp_pmpro_membership_levelmeta: Data: 0.00MB + Index: 0.00MB
    wp_postmeta: Data: 1.87MB + Index: 0.95MB
    wp_posts: Data: 1.24MB + Index: 0.34MB
    wp_pts_tables: Data: 0.31MB + Index: 0.00MB
    wp_queue: Data: 0.00MB + Index: 0.00MB
    wp_termmeta: Data: 0.00MB + Index: 0.01MB
    wp_terms: Data: 0.00MB + Index: 0.01MB
    wp_term_relationships: Data: 0.06MB + Index: 0.12MB
    wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB
    wp_totalsoft_icons: Data: 0.06MB + Index: 0.00MB
    wp_totalsoft_ptable_cols: Data: 0.02MB + Index: 0.00MB
    wp_totalsoft_ptable_id: Data: 0.02MB + Index: 0.00MB
    wp_totalsoft_ptable_manager: Data: 0.02MB + Index: 0.00MB
    wp_totalsoft_ptable_sets: Data: 0.02MB + Index: 0.00MB
    wp_totalsoft_ptable_sets_prev: Data: 0.02MB + Index: 0.00MB
    wp_usermeta: Data: 0.22MB + Index: 0.12MB
    wp_users: Data: 0.01MB + Index: 0.01MB
    wp_wcs_payment_retries: Data: 0.00MB + Index: 0.00MB
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wp_wplnst_scans: Data: 0.02MB + Index: 0.08MB
    wp_wplnst_scans_objects: Data: 0.06MB + Index: 0.14MB
    wp_wplnst_urls: Data: 0.02MB + Index: 0.19MB
    wp_wplnst_urls_locations: Data: 0.02MB + Index: 0.28MB
    wp_wplnst_urls_locations_att: Data: 0.02MB + Index: 0.06MB
    wp_wplnst_urls_status: Data: 0.02MB + Index: 0.23MB
    wp_wpml_mails: Data: 4.28MB + Index: 0.01MB
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB
    
    ### Post Type Counts ###
    
    afterpay_quote: 14
    attachment: 194
    carts: 47
    customize_changeset: 11
    custom_css: 2
    easy-pricing-table: 1
    follow_up_email: 1
    fpf_fields: 1
    gift_card: 1
    jetpack_migration: 2
    jp_img_sitemap: 3
    jp_sitemap: 3
    jp_sitemap_master: 3
    nav_menu_item: 10
    order_shipment: 1
    page: 17
    post: 2
    product: 77
    product_variation: 222
    revision: 134
    scheduled-action: 484
    shop_coupon: 5
    shop_order: 94
    shop_order_refund: 3
    shop_subscription: 23
    ufaq: 12
    wcpa_pt_forms: 1
    wc_zapier_feed: 2
    wpautoterms_page: 2
    wpcf7_contact_form: 1
    xlwcty_thankyou: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (40) ###
    
    Afterpay Gateway for WooCommerce: by Afterpay – 2.0.4 – Not tested with the active version of WooCommerce
    Akismet Anti-Spam: by Automattic – 4.1.1
    All In One SEO Pack: by Michael Torbert – 2.12
    Classic Editor: by WordPress Contributors – 1.4
    Contact Form 7: by Takayuki Miyoshi – 5.1.1
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
    Facebook for WooCommerce: by Facebook – 1.9.11 – Not tested with the active version of WooCommerce
    Jetpack by WordPress.com: by Automattic – 7.1.1
    Multiple Domain: by Gustavo Straube (straube.co) – 0.10.3
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.1.5
    
    SparkleThemes shortcodes: by sparklewpthemes – 1.0.0
    Storefront Designer: by WooThemes – 1.8.4
    Storefront Powerpack: by WooCommerce – 1.4.15
    Storefront WooCommerce Customiser: by WooThemes – 1.9.2 – Not tested with the active version of WooCommerce
    Ultimate FAQ: by Etoile Web Design – 1.8.19 – Not tested with the active version of WooCommerce
    WooCommerce Edit Order Numbers: by UltimateWoo – 1.1.1 – Not tested with the active version of WooCommerce
    WC Coupons by Country: by AxisThemes – 1.0.0 – Not tested with the active version of WooCommerce
    WC Variations Radio Buttons: by 8manos – 2.0.2
    WooCommerce Product Image Gallery Options: by Create and Code – 1.1.0 – Not tested with the active version of WooCommerce
    NextMove: WooCommerce Thank You Page Lite: by XLPlugins – 2.9.2
    Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.2.1
    WooCommerce Extended Coupon Features FREE: by Soft79 – 3.0.5
    WooCommerce Checkout Add-Ons: by SkyVerge – 2.0.1
    WooCommerce Checkout Field Editor: by WooCommerce – 1.5.17
    WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.5.1
    WooCommerce Currency Converter: by WooCommerce – 1.6.12
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.10
    WooCommerce Stripe Gateway: by WooCommerce – 4.1.15
    WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.6.2
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.12
    WooCommerce Ship to Multiple Addresses: by WooCommerce – 3.6.6
    WooCommerce Smart Coupons: by StoreApps – 4.0.0 – 4.0.1 is available
    WooCommerce Store Credit: by WooCommerce – 2.3.0 – 2.4.3 is available
    WooCommerce Subscribe All the Things: by Prospress Inc. – 2.1.2-dev – Not tested with the active version of WooCommerce
    WooCommerce Subscriptions: by Prospress Inc. – 2.5.3
    WooCommerce Zapier Integration: by OM4 – 1.8.2
    WooCommerce: by Automattic – 3.5.7
    WP Mail Logging: by Christian Zöller – 1.8.5
    YITH WooCommerce Gift Cards Premium: by YITH – 2.1.0
    YITH WooCommerce Wishlist: by YITH – 2.2.8
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: ✔
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: composite (composite)
    external (external)
    gift-card (gift-card)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    wsspg_subscription (wsspg_subscription)
    yith_bundle (yith_bundle)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #80 - /
    Cart: #90 - /cart/
    Checkout: #91 - /checkout/
    My account: #5496 - /account/
    Terms and conditions: #270 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Buzzstore Pro
    Version: 1.1.1
    Author URL: http://sparklewpthemes.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: buzzstore-pro/woocommerce/emails\admin-cancelled-order.php
    buzzstore-pro/woocommerce/emails\admin-failed-order.php
    buzzstore-pro/woocommerce/emails\admin-new-order.php
    buzzstore-pro/woocommerce/emails\customer-completed-order.php
    buzzstore-pro/woocommerce/emails\customer-invoice.php
    buzzstore-pro/woocommerce/emails\customer-new-account.php version 3.5.0 is out of date. The core version is 3.5.2
    buzzstore-pro/woocommerce/emails\customer-note.php
    buzzstore-pro/woocommerce/emails\customer-on-hold-order.php
    buzzstore-pro/woocommerce/emails\customer-processing-order.php version 3.5.0 is out of date. The core version is 3.5.4
    buzzstore-pro/woocommerce/emails\customer-refunded-order.php
    buzzstore-pro/woocommerce/emails\customer-reset-password.php
    buzzstore-pro/woocommerce/global\quantity-input.php
    
    Outdated Templates: ❌
    					
    					
    						Learn how to update
    
    ### Subscriptions ###
    
    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://bookwormsofoz.com.au/wordpressBOO
    Subscriptions Template Theme Overrides: buzzstore-pro/woocommerce/emails\admin-new-renewal-order.php
    buzzstore-pro/woocommerce/emails\admin-new-switch-order.php
    buzzstore-pro/woocommerce/emails\admin-payment-retry.php
    buzzstore-pro/woocommerce/emails\cancelled-subscription.php
    buzzstore-pro/woocommerce/emails\customer-payment-retry.php
    buzzstore-pro/woocommerce/emails\customer-processing-renewal-order.php
    buzzstore-pro/woocommerce/emails\expired-subscription.php
    
    Subscription Statuses: wc-active: 11
    wc-expired: 8
    wc-cancelled: 4
    
    WooCommerce Account Connected: ❌ No
    Custom Retry Rules: ✔ No
    Custom Retry Rule Class: ✔ No
    Custom Raw Retry Rule: ✔ No
    Custom Retry Rule: ✔ No
    Retries Migration Status: ✔ Completed
    Report Cache Enabled: ✔ Yes
    Cache Update Failures: ✔ 0 failure
    
    ### Store Setup ###
    
    Country / State: Australia — Queensland
    
    ### Subscriptions by Payment Gateway ###
    
    other: wc-active: 11
    wc-expired: 8
    
    PayPal Checkout: wc-cancelled: 4
    
    ### Payment Gateway Support ###
    
    Afterpay: products
    refunds
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    pre-orders
    
    PayPal Checkout: products
    refunds
    subscriptions
    subscription_cancellation
    subscription_reactivation
    subscription_suspension
    multiple_subscriptions
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    subscription_amount_changes
    subscription_date_changes
    
    ### Action Scheduler ###
    
    Complete: 348
    Oldest: 2019-02-20 14:56:52 +1000
    Newest: 2019-03-22 23:59:09 +1000
    
    Pending: 13
    Oldest: 2019-03-23 22:57:44 +1000
    Newest: 2020-02-13 17:20:43 +1000
    
    Canceled: 123
    Oldest: 2019-03-05 12:08:38 +1000
    Newest: 2020-02-13 17:20:43 +1000
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
Viewing 6 replies - 1 through 6 (of 6 total)