Endpoint Urls have changed since update
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So after either updating wordpress or woocommerce.org I’m having some major issues. All my endpoints are adding an extra .au onto the URL link. Ie. bookwormsofoz.com.au.au/my-account/my-orders. Obviously that isn’t the correct URL and I have been racking my brain trying to figure it out. I changed my theme to twenty seventeen and nineteen and still had the same issue. Please help me
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Here is my status report
### WordPress Environment ### Home URL: https://bookwormsofoz.com.au Site URL: https://bookwormsofoz.com.au/wordpressBOO WC Version: 3.5.7 Log Directory Writable: ✔ WP Version: 5.1.1 WP Multisite: – WP Memory Limit: 64 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Microsoft-IIS/7.5 PHP Version: 7.1.7 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 100 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.54.1 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.7.21-log Max Upload Size: 100 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ Zapier Integration - Active Feeds: ✔ 1 active Zapier Feed. Zapier Integration - Cron Tasks: ✔ 0 pending Zapier cron tasks. Zapier Feed #1 Name: ✔ Customers Zapier Feed #1 Webhook URL: ✔ https://hooks.zapier.com/hooks/catch/4230013/0ug74a/ Zapier Feed #1 Trigger: ✔ New Order Zapier Feed #1 Test Result: ✔ Successfully sent sample data to https://hooks.zapier.com/hooks/catch/4230013/0ug74a/. ### Database ### WC Database Version: 3.5.7 WC Database Prefix: wp_ Total Database Size: 18.72MB Database Data Size: 14.47MB Database Index Size: 4.25MB wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.01MB wp_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.08MB wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB 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wp_wplnst_urls_status: Data: 0.02MB + Index: 0.23MB wp_wpml_mails: Data: 4.28MB + Index: 0.01MB wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB ### Post Type Counts ### afterpay_quote: 14 attachment: 194 carts: 47 customize_changeset: 11 custom_css: 2 easy-pricing-table: 1 follow_up_email: 1 fpf_fields: 1 gift_card: 1 jetpack_migration: 2 jp_img_sitemap: 3 jp_sitemap: 3 jp_sitemap_master: 3 nav_menu_item: 10 order_shipment: 1 page: 17 post: 2 product: 77 product_variation: 222 revision: 134 scheduled-action: 484 shop_coupon: 5 shop_order: 94 shop_order_refund: 3 shop_subscription: 23 ufaq: 12 wcpa_pt_forms: 1 wc_zapier_feed: 2 wpautoterms_page: 2 wpcf7_contact_form: 1 xlwcty_thankyou: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (40) ### Afterpay Gateway for WooCommerce: by Afterpay – 2.0.4 – Not tested with the active version of WooCommerce Akismet Anti-Spam: by Automattic – 4.1.1 All In One SEO Pack: by Michael Torbert – 2.12 Classic Editor: by WordPress Contributors – 1.4 Contact Form 7: by Takayuki Miyoshi – 5.1.1 Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1 Facebook for WooCommerce: by Facebook – 1.9.11 – Not tested with the active version of WooCommerce Jetpack by WordPress.com: by Automattic – 7.1.1 Multiple Domain: by Gustavo Straube (straube.co) – 0.10.3 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.1.5 SparkleThemes shortcodes: by sparklewpthemes – 1.0.0 Storefront Designer: by WooThemes – 1.8.4 Storefront Powerpack: by WooCommerce – 1.4.15 Storefront WooCommerce Customiser: by WooThemes – 1.9.2 – Not tested with the active version of WooCommerce Ultimate FAQ: by Etoile Web Design – 1.8.19 – Not tested with the active version of WooCommerce WooCommerce Edit Order Numbers: by UltimateWoo – 1.1.1 – Not tested with the active version of WooCommerce WC Coupons by Country: by AxisThemes – 1.0.0 – Not tested with the active version of WooCommerce WC Variations Radio Buttons: by 8manos – 2.0.2 WooCommerce Product Image Gallery Options: by Create and Code – 1.1.0 – Not tested with the active version of WooCommerce NextMove: WooCommerce Thank You Page Lite: by XLPlugins – 2.9.2 Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.2.1 WooCommerce Extended Coupon Features FREE: by Soft79 – 3.0.5 WooCommerce Checkout Add-Ons: by SkyVerge – 2.0.1 WooCommerce Checkout Field Editor: by WooCommerce – 1.5.17 WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.5.1 WooCommerce Currency Converter: by WooCommerce – 1.6.12 WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.10 WooCommerce Stripe Gateway: by WooCommerce – 4.1.15 WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.6.2 WooCommerce Shipment Tracking: by WooCommerce – 1.6.12 WooCommerce Ship to Multiple Addresses: by WooCommerce – 3.6.6 WooCommerce Smart Coupons: by StoreApps – 4.0.0 – 4.0.1 is available WooCommerce Store Credit: by WooCommerce – 2.3.0 – 2.4.3 is available WooCommerce Subscribe All the Things: by Prospress Inc. – 2.1.2-dev – Not tested with the active version of WooCommerce WooCommerce Subscriptions: by Prospress Inc. – 2.5.3 WooCommerce Zapier Integration: by OM4 – 1.8.2 WooCommerce: by Automattic – 3.5.7 WP Mail Logging: by Christian Zöller – 1.8.5 YITH WooCommerce Gift Cards Premium: by YITH – 2.1.0 YITH WooCommerce Wishlist: by YITH – 2.2.8 ### Settings ### API Enabled: – Force SSL: ✔ Currency: AUD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: composite (composite) external (external) gift-card (gift-card) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) wsspg_subscription (wsspg_subscription) yith_bundle (yith_bundle) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #80 - / Cart: #90 - /cart/ Checkout: #91 - /checkout/ My account: #5496 - /account/ Terms and conditions: #270 - /terms-and-conditions/ ### Theme ### Name: Buzzstore Pro Version: 1.1.1 Author URL: http://sparklewpthemes.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: buzzstore-pro/woocommerce/emails\admin-cancelled-order.php buzzstore-pro/woocommerce/emails\admin-failed-order.php buzzstore-pro/woocommerce/emails\admin-new-order.php buzzstore-pro/woocommerce/emails\customer-completed-order.php buzzstore-pro/woocommerce/emails\customer-invoice.php buzzstore-pro/woocommerce/emails\customer-new-account.php version 3.5.0 is out of date. The core version is 3.5.2 buzzstore-pro/woocommerce/emails\customer-note.php buzzstore-pro/woocommerce/emails\customer-on-hold-order.php buzzstore-pro/woocommerce/emails\customer-processing-order.php version 3.5.0 is out of date. The core version is 3.5.4 buzzstore-pro/woocommerce/emails\customer-refunded-order.php buzzstore-pro/woocommerce/emails\customer-reset-password.php buzzstore-pro/woocommerce/global\quantity-input.php Outdated Templates: ❌ Learn how to update ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://bookwormsofoz.com.au/wordpressBOO Subscriptions Template Theme Overrides: buzzstore-pro/woocommerce/emails\admin-new-renewal-order.php buzzstore-pro/woocommerce/emails\admin-new-switch-order.php buzzstore-pro/woocommerce/emails\admin-payment-retry.php buzzstore-pro/woocommerce/emails\cancelled-subscription.php buzzstore-pro/woocommerce/emails\customer-payment-retry.php buzzstore-pro/woocommerce/emails\customer-processing-renewal-order.php buzzstore-pro/woocommerce/emails\expired-subscription.php Subscription Statuses: wc-active: 11 wc-expired: 8 wc-cancelled: 4 WooCommerce Account Connected: ❌ No Custom Retry Rules: ✔ No Custom Retry Rule Class: ✔ No Custom Raw Retry Rule: ✔ No Custom Retry Rule: ✔ No Retries Migration Status: ✔ Completed Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: Australia — Queensland ### Subscriptions by Payment Gateway ### other: wc-active: 11 wc-expired: 8 PayPal Checkout: wc-cancelled: 4 ### Payment Gateway Support ### Afterpay: products refunds Stripe: products refunds tokenization add_payment_method subscriptions subscription_cancellation subscription_suspension subscription_reactivation subscription_amount_changes subscription_date_changes subscription_payment_method_change subscription_payment_method_change_customer subscription_payment_method_change_admin multiple_subscriptions pre-orders PayPal Checkout: products refunds subscriptions subscription_cancellation subscription_reactivation subscription_suspension multiple_subscriptions subscription_payment_method_change_customer subscription_payment_method_change_admin subscription_amount_changes subscription_date_changes ### Action Scheduler ### Complete: 348 Oldest: 2019-02-20 14:56:52 +1000 Newest: 2019-03-22 23:59:09 +1000 Pending: 13 Oldest: 2019-03-23 22:57:44 +1000 Newest: 2020-02-13 17:20:43 +1000 Canceled: 123 Oldest: 2019-03-05 12:08:38 +1000 Newest: 2020-02-13 17:20:43 +1000 In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: –Hi @toniallan,
That is an unusual situation. Is this only happening on the account endpoints or are other pages on the site affected too?
If it’s only the order endpoints, I would go to WooCommerce > Settings and click on the advanced tab at the top. Then scroll down to the “Account Endpoints” section and make sure that they are all listed correctly there.
If those are all correct, I would make sure the permalink settings were ok in Settings > Permalinks. Even if you don’t make any changes there, click on the save button to clear out the permalink cache. Often that will fix issues with URLs.
Should you still be having this issue, then temporarily disable all plugins and switch to one of the default themes like Twenty Nineteen and test again. If it works, then turn them back on, one by one testing as you go.
Let us know what you turn up.
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