Tim Moore
Forum Replies Created
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There’s something going on with the CSS in your custom theme. For example, the following is not getting applied, which is likely causing the boxes to appear before each icon:
.sharing li, .sharing-hidden li { list-style: none outside none !important; }If you switch to Twenty Ten or Twenty Eleven, the icons should look correct.
Forum: Plugins
In reply to: widgets not workingIs this on http://drakecity.com/ that you are having issues with the subscription widget? Just to check, have you checked your Spam folder?
Thanks for the report. This should be fixed in an upcoming bug release.
Forum: Plugins
In reply to: Jetpack can't connect, get error message "site id invalid"What is the URL of your site? If you’d prefer to keep it private, please get in touch with as at the following URL and reference this forum post: http://en.support.wordpress.com/contact/?jetpack=needs-service
Forum: Fixing WordPress
In reply to: Transferring a child theme from wordpress.org to wordpress.comYou can’t upload themes to WordPress.com (more here).
If you are already developing using WordPress.org, you should continue in that vein. There are a number of hosting services available or you could make your local PHP server company-accessible.
Forum: Plugins
In reply to: Jetpack Contact Form – Sending to another email addressTake a look at this: http://jetpack.me/2012/04/24/jetpack-1-3-released-contact-forms/4-email-settings/
Do you have a plugin like Simple Facebook Connect activated? If so, there is a known conflict that we are currently working on resolving.
Please get in touch with us at http://en.support.wordpress.com/contact/?jetpack=needs-service and reference this thread.
Forum: Plugins
In reply to: [Plugin: Jetpack] WordPress.com user account questionIf you plan on turning the site over entirely to your client, it would be best to create a separate account for them. They’ll need access to their Site Stats and other features.
You can put the logs in pastebin and them post the link here.
If you look at
http://yourURL.com/wp-admin/profile.php, you’ll see that there are four fields for “name”:- username
- first name
- last name
- nickname
By default, the contact form is looking at the “nickname” field for a logged in user. I’m guessing that in your case, like mine, it is set at the default, which is for the nickname to be the same as username.
Take a look at your PHP error logs (or contact your host to find out how). Something’s going on with your server configuration and it’d be good to see the logs to find out what is going on.
When I look at the page, the fields are empty (which is the intended default if logged out). If you are logged in, it should be pulling your user account information. Could you try a different browser, just to make sure?
If you’d like to set defaults, you could do something like this:
[contact-form] [contact-field label="Name" type="name" required="true" default="DEFAULT NAME" /] [contact-field label="Email" type="email" required="true" /] [contact-field label="Website" type="url" /] [contact-field label="Comment" type="textarea" required="true" /] [/contact-form]Just add a
default=""parameter to each contact-field.Thanks for pointing this out, @shellnick2003. We’re looking into this to see if it is something we can fix from the Jetpack side or if SFC needs a patch. No ETA yet, but I’ll try to keep you updated here.
@cozbaldwin: I’m not sure that the theme header is directly responsible, but it is possible that the theme is at fault, hence why I recommended you switch to a different theme to see if the contact form will show up. Check with the company to see if they have an updated version of the theme. I’ll also start looking at your plugins and see if I can see any that conflict.
@everyone else: please provide a URL to your form that doesn’t work. Also, try these two steps:
1. Disable all other plugins, check to see if the form is working, then enable plugins one-by-one until the form disappears.
2. Switch to a default theme (Twenty Ten or Twenty Eleven) and see if the form appears. If it does, switch back to your theme.