Denny Paul
Forum Replies Created
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Hello @andrasch,
Thank you for contacting us.
The quality of the video is not changed by Elementor. It depends on the quality that gets stored in the Google Drive.
This article might be helpful which addresses a similar issue.
Ref: https://support.google.com/drive/thread/163273859/video-uploaded-to-google-drive-not-high-def?hl=en
I hope this helps.
Best Regards.
Hello @flamey23,
Thank you for contacting us.
If you are facing issue on any specific page, please try using a different browser like Chrome and see if that helps.
If the issue happens even when creating a new page, the issue is related to the XAMPP configuration.
I would recommend you to try using Elementor on TasteWP to check if this is an issue related to your server configuration.
Ref: https://tastewp.com/
If you are using multiple plugins, please try deactivating them as well.
I hope this helps.
Best Regards.
Hello @gerald-mardirossian,
Thank you for contacting us.
The product page you are using is coming from the Astra Theme.
You may have to contact the Astra support to further investigate the issue.
The message related to Elementor is just a warning and should not cause the product images to disappear.
Also, there could be a possibility of a database corruption due to custom changes to the DB directly.
I hope this helps.
Best Regards.
Hello,
This ticket is being closed due to inactivity.
Hello,
This ticket is being closed due to inactivity.
Hello,
This ticket is being closed due to inactivity.
Hello,
This ticket will be closed due to inactivity.
Hello,
@sitodemmersgmailcom I checked the site https://ddesigners.nl/daan/ on iphone but no issue could be seen.
@eva106 can you please share screenshots showing the difference of hambuger menu. Also, please include the link to the website to check the issue.
Best Regards.
Hello, this ticket will be closed due to inactivity.
Best Regards.
Hi,
Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.
WordPress.org rules state that commercial products are not supported here.
Hello @tiredwanderer,
Thank you for contacting Elementor Support.
There is no way to change the font on all the pages at once, unless they use a common global font.
You may try checking the DB and bulk changing it using some search & filter plugin.
It would be better if you consult with a WordPress Developer for further assistance.
Best Regards.
Hello @subhajitwisdm,
Thank you for contacting Elementor Support.
Can you please a screenshot of the error you are getting?
Also, please share a link to the site.
And please make sure the that child site and the parent site has the exact same versions of Elementor.
Best Regards.
Hello @danatkins1977,
Thank you for contacting Elementor Support.
You can change the background overlay image on Mobile, Tablet and Desktop to use different images, but it is not possible to remove them on a specific device.
You will need to use custom CSS to prevent the background overlay image from loading on tablet and mobile.
Unfortunately, we do not provide support for custom code but you are more than welcome to join our Facebook community (https://www.facebook.com/groups/Elementors/ )and check with our users for possible workarounds.
Best Regards.
Hello @bibberle,
It might be a conflict with your theme or plugins,
Please follow these steps, and let me know if it solved your issue:
– Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.
– switch your WordPress theme to WordPress TwentySixteen (or other default WordPress theme) temporarily – and see if it solves your error.
I hope this information helped you.
Forum: Plugins
In reply to: [Elementor Website Builder - more than just a page builder] mobile problemHello,
Thank you for contacting Elementor Support.
I checked your site on mobile device and it looks like full-width layout is working fine.
SS: https://i.imgur.com/dTPNcfu.png
If you are still facing the issue, please share a screenshot of the issue along with the link to the page with the issue.
Best Regards.
