themustbecompany
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Forum: Fixing WordPress
In reply to: Unable to add new UsersAnyone reading this who may be able to help, please let me know.
Thanks,
Forum: Fixing WordPress
In reply to: Unable to add new UsersI have not installed a membership plugin.I currently do not have a plugin link to confirm that this has not been installed by others (eg freelance web developer)
I can still login as “admin” and make changes to, eg. pages, products, etc.
How do I get these links back? I am not technically qualified; Do I need to employ someone to do this?Forum: Fixing WordPress
In reply to: Unable to add new UsersI do not have the following tabs showing in the Left Hand Menu: “Contact”, “Appearance”, “Plugins”, “Users”, “Settings”, on my site http://www.sportsmemories.co These tabs are available on my other sites (which are using earlier version of WP). Am I to assume, therefor, that the sports site has been hacked? Can access to and the display of these tabs, be removed by hackers? Any ideas how I can get these tabs back? Do I now have to reload backup? Will this help?
Forum: Fixing WordPress
In reply to: Unable to add new UsersThanks for the quick response.
The link to “Plugins” is also not showing.
When I try the link you gave me http://www.sportsmemories.co/wp-admin/user-new.php I get the blank page with the message
“You do not have sufficient permissions to access this page.”Very confusing.