thefoundationofanewworld
Forum Replies Created
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Forum: Plugins
In reply to: [10WebPlayer] Videos permanently muted on cell phonesI am noticing a trend here, you answer once and only once to threads for help. From what I have seen you do not even fully read the messages sent to you, and you do not care for actually helping people fix these issues. I am very dissapointed and will not be intimidated into paying for your services with this reluctance to make your product work for free users. If you can not helpresolve this issue I will simply pay someone , not you, to fix it.
Forum: Plugins
In reply to: [10WebPlayer] Videos permanently muted on cell phonesHi Suzie, could you please be more specific. Are you suggesting that there is a you-tube setting that is causing these videos to be muted on cell phones but not computers? If you are, is there a specific place that these options would be?
Forum: Plugins
In reply to: [10WebPlayer] Videos Muted on PhoneAlso, can the videos be set to not be muted by default? Thank you.
Forum: Plugins
In reply to: [10WebPlayer] Videos Muted on PhoneHi Suzie, I do not think you fully read the message. When viewed on a “cell phone” the videos are muted and can not be unmuted. I have tried this on many different cell phones and it can not be unmmuted on any of them. I do not know if this is all cell phones or certian types, but this is a major problem considering how much traffic happens on cell phones.
Forum: Plugins
In reply to: [10WebPlayer] Video information disappearingAnother note for you. This seems to happen on the shortcode I entered into a content block using the highlight theme. No other text disappears when I customize the page, only the shortcode.
I have also found that on the other pages,(not the home page), when I enter your shortcode into a paragraph block, it does not disappear but is stable.
I do not know if this is a glitch in your program or the highlight theme, but it is worth noting. And if you investigate and find it is an error on their part, would you be willing to pass on the info to them, I’m sure they would listen to you before me on the issue. I’m used to people passing me around and instantly making the assumption that it is another programs fault and not their own.
Thank you.Forum: Plugins
In reply to: [10WebPlayer] Video information disappearingHello, I apologise for my late reply.
No, this bug is not because I am changing the type of video, (or anything else within the video or script of the video), this bug seems to happen any time I change anything on the web page itself. If I change anything in the customization,(for anything on the page), I have to reinsert the shortcode for the video again.
Also, nothing else on the page disappears in this manner, only the shortcode for the video does this. So this bug only seems to affect the shortcode for the video, nothing else on the entire page, and happens when I enter customization and change anything on the page.
I hope that this is only a bug that happens when I am customizing and that it will not happen at random times while the site is live.
- This reply was modified 5 years, 7 months ago by thefoundationofanewworld.